Ryan Reeves
Deltona,FL
Summary
A dynamic and results-driven Sr. Program Manager with a robust background in the defense and industrial sectors, specializing in EMS contract manufacturing. Expert in government procurement, strategic project coordination, and customer relationship management. Proven track record of enhancing operational efficiencies and achieving significant cost reductions through strategic leadership and advanced ERP integrations. Adept at navigating complex regulatory environments, fostering strong partner relationships, and driving business growth in highly competitive markets.
Overview
12
12
years of professional experience
Work History
Sr. Program Manager
SMTC Corporation
02.2025 - Current
- Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
- Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project''s duration.
- Conducted risk assessments to identify potential issues early in the project lifecycle, mitigating potential delays or setbacks.
- Enhanced team collaboration by implementing agile methodologies for better project execution and adaptability though managing dedicated CFT (Customer Focus Team).
- Defense Contract Liaison: Effective coordination among sales, engineering, supply chain, and production teams fostering improved project outcomes.
- Strategic Leadership in Defense Manufacturing: Enhanced project coordination and delivery of defense EMS contract manufacturing programs, ensuring compliance with ITAR and ISO:9001 regulations.
Program Manager, Product Specialist
Technetics Group
06.2024 - 02.2025
- Contract Review Submissions: Managed compliance and submitted contract reviews to engineering, operation, and quality control teams for NPI’s, revision changes, compliance and contract revisions.
- Strategic Materials Tracking and Scheduling: Tracked and scheduled materials and lead times to properly prepare for production. Reported material schedules weekly to customer base via open order reports, collaborated with material and purchasing teams for material procurement and quoting packages.
- Operational Efficiency and Customer Service: Processed customer orders by verifying component stock, pricing, and lead times, committed to delivering world-class service and support, maintaining high customer retention rates.
- Strategic Project Collaboration: Worked closely with internal material procurement specialists and supply chain partners to coordinate, expedite, and source long lead time and gating items, demonstrating strong leadership in managing cross-functional project teams.
- Strategic Project Coordination: Coordinated directly with operations and production teams to track orders on shop floor from kitting to shipment, tracking project timelines, met and exceeded customer delivery expectations.
- Government Procurement Mastery: Secured in government contracts by expertly preparing and submitting ITAR-regulated bid packages
- Customer Relationship Management: Cultivated and maintained enduring relationships with DoD and commercial customers, focusing on strategic partnership growth and maximizing long-term business retention.
Program Manager, Defense
4Front Solutions
01.2022 - 04.2024
- Government Procurement Expertise: Secured $10+ million government contracts yearly by spearheading the submission of ITAR-regulated bid packages, elevating company competitive edge in defense sectors.
- Strategic Leadership in Defense Manufacturing: Enhanced project delivery through management of defense EMS projects, ensuring compliance with ITAR regulations and ISO-9001 standards.
- Production Scheduling Proficiency: Improved manufacturing throughput by optimizing workload scheduling and prioritization in collaboration with production units.
- Advanced ERP Integration: Assisted in resource utilization by implementing ERP solutions for streamlined order processing and materials management.
- Defense Contract Liaison: Reduced project lead times by through effective coordination among the supply chain/ procurement team, and production teams, fostering improved project outcomes.
- New Product Introduction (NPI) Oversight: Lead NPI programs to meet stringent engineering, quality, and production specifications
Program Manager, Defense
Airborn Electronics
08.2019 - 11.2021
- Strategic Project Coordination: Enhanced delivery timelines by through effective partnership with multiple material vendors to optimize project scheduling.
- Production Oversight Excellence: Reduced production delays, directly supervising the scheduling and execution of assigned programs.
- Advanced ERP Implementation: Increased operational efficiency by integrating advanced ERP systems to streamline PO management processes.
- Specification and Compliance Oversight: Managed compliance for ITAR regulated programs and maintaining a solid compliance regulatory record.
- Strategic Materials Tracking and Scheduling: Tracked and scheduled materials and lead times to properly prepare for production. Reported material schedules weekly to customer base via open order reports.
Account Manager, Industrial
Hanna Instruments
01.2019 - 08.2019
- Technical Sales Support: Provided in-depth technical support and identified immediate and long-term needs for customers, enhancing their understanding and application of liquid chemical analysis and temperature instrumentation.
- Customer Relationship Management: Focused on developing and nurturing long-term relationships with end-users, ensuring sustained engagement and repeat business through strategic account management.
- Strategic Business Development: Utilized proactive sales tactics to expand customer base, effectively increasing repeat business and customer satisfaction in a competitive industrial market.
- Operational Efficiency and Customer Service: Processed customer orders by verifying component stock, pricing, and lead times, committed to delivering world-class service and support, maintaining high customer retention rates.
Inside Sales and Accounts Manager
Roetemp Instrument Corporation
05.2013 - 10.2018
- Customer Relationship Management: Cultivated and maintained enduring relationships with distribution partners, focusing on strategic partnership growth and maximizing long-term business retention.
- Proactive Sales Initiatives: Utilized proactive sales strategies to anticipate and meet customer needs effectively, staying ahead of market demands with a comprehensive understanding of temperature and pressure instrumentation.
- Technical Support Expertise: Provided robust pre-sale and post-sale technical support across all product lines, ensuring high customer satisfaction and support for complex product applications.
- Strategic Project Collaboration: Worked closely with manufacturing partners and customers to develop custom instrumentation solutions for specialized applications, demonstrating strong leadership in managing cross-functional project teams.
Education
Psychology, General Studies
San Jacinto College
Sports Journalism, General Studies
San Diego Mesa College
Skills
- ERP Systems: Integrating and managing complex ERP systems for enhanced business operations
- CRM/ERP: CRM and ERP software to improve customer relations and operational efficiency
- Materials Scheduling/Tracking: Materials scheduling and tracking to ensure timely project completion
- MS Office Suite: Microsoft Office applications for professional documentation and presentations
- Project leadership
- Risk management
- Project coordination
- Program review
- Cross-functional team leadership
- Strategic planning
- Problem-solving skills
Timeline
Sr. Program Manager
SMTC Corporation
02.2025 - Current
Program Manager, Product Specialist
Technetics Group
06.2024 - 02.2025
Program Manager, Defense
4Front Solutions
01.2022 - 04.2024
Program Manager, Defense
Airborn Electronics
08.2019 - 11.2021
Account Manager, Industrial
Hanna Instruments
01.2019 - 08.2019
Inside Sales and Accounts Manager
Roetemp Instrument Corporation
05.2013 - 10.2018
Sports Journalism, General Studies
San Diego Mesa College
Psychology, General Studies
San Jacinto College
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