Reliable employee seeking server/expo position. Offering excellent communication and good judgment.
Outgoing elevating guest expectations by offering good service while promoting exciting amusement events and attractions. Offering proven guest service and cash handling experience in fast-paced environment to facilitate fun activities and food and beverage support. Performs shift requirements in adherence to rules and safety procedures.
Hardworking and passionate job seeker with strong organizational skills eager to secure the expo/server position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure the server/expo position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Outdoor Ice Rink
Jano Head Erie Of Ice Rink
Erie, CO
12.2020 - 01.2021
Carefully patrolled ice during hours of operation to monitor proper traffic flow and skaters' safety.
Inspected skating rink for hazardous conditions and informed supervisor of surface problems.
Initiated distribution, collection and upkeep of rented skates and tracked inventory.
Patrolled areas surrounding skating rink to prevent theft or vandalism.
Worked with coworkers to supervise rink, splitting tasks and sharing responsibilities for groups and competitions.
Assisted in shutdown of skating rink and managed set up for next day use.
Performed routine safety audits throughout shift and coached employees upon finding irregularities.
Answered product inquiries and sold skate merchandise.
Refereed Type games and operated scoreboard during skating competitions.
Swept and completed minor upkeep by removing debris from rink and maintaining rink floor.
Inspected rink equipment before and after each shift and logged discrepancies.
Maintained superior customer service skills when relaying rink policies and procedures to customers.
Issued tickets to customers and collected payment and fees for desired services.
Constructed displays and easy-to-read signage to help guests navigate attractions area.
Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
Assisted customers in entering and exiting rides, providing balance support and general directions.
Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Delivered information and details of interest about facility to visitors.
Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Cleaned rides and attractions to reduce spread of germs and bacteria.
Engaged safety devices and monitored attraction during operation to reduce safety risks.
Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
Janitor
Ronda Head Of The Office
Erie, CO
08.2019 - 10.2020
Stripped and refinished hard surface floors to maintain quality condition and appearance.
Responded immediately to calls from personnel to clean up spills and wet floors.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Supervised supplies in inventory and submitted reorder requests.
Maintained floor cleaning and waxing equipment.
Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
Installed new locks, door handles and door closers.
Assembled basic furniture and supplies for offices and other multi-use rooms.
Trained junior maintenance professionals on correct repair and cleaning procedures.
Reported vandalism or other damage to property to supervisor.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Operated compactors and balers to discard cardboard boxes and trash.
Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
Kept building spaces premises clean inside and outside.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Checked in and stocked inventory throughout facility.
Organized daily cleaning schedules for custodial team.
Collected, sorted and transported recyclable materials.
Moved furniture for cleaning and set up for special events.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
Education
Currently Enrolled - Basic
Erie High School
Erie, CO
08.2020 - Current
Skills
Customer assistance
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Accomplishments
Collaborated with team of 22 hockey players including myself in the development of team building throughout multiple seasons of playing hockey.
I perused the piano for 4 years in my middle and high school years.