Overseen daily retail operations for two retail locations in New York City.
Define and implement retail plan, services roadmap by working closely with management.
Determine product feature critical to successful retail model development and translate into product requirements by coordinating with the development team.
Maintains operations by initiating, coordinating, and enforcing program, operational, and personal policies and procedures.
Create an inspirational and growth-enabled environment for staff and foster positive company philosophy.
Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
Reported issues to higher management with great detail, resulting in higher efficient productivity.
Implemented personal clientel program to promote memorable, consistent and positive guest experiences.
Store Manager
DSPTCH
New York, NY
11.2016 - 04.2018
Managing a team to exceed high standards of customer service while executing daily operations.
Formed a tiered program for customers, which allow them to purchase limited product not offered to the general public.
Generating sales/performance reports to accurately form store and employee sales targets and goals.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Wholesale Manager
DSPTCH
New York, NY
11.2016 - 04.2018
Managing twenty domestic and ten international accounts, ranging from camera orientated stores to contemporary boutiques.
Spearhead setting up new booths at Liberty Fairs Tradeshows in New York, NY and Las Vegas, NV.
As a representative of DSPTCH exhibiting new and top selling products to existing as well as new potential clients.
Working closely with buyers to formulate a curated order by allocating the appropriate product based on each account’s demographic and store needs.
On site client visits for personal brand merchandising and brand presentation to adequately train store staff.
Monthly follow up with clients, checking which items is moving and which are not.
Running sales reports and obtaining customer feedback through store staff to help boosts sales.
Produced sales reports to monitor sales growth, aging and accounts receivable.
Head Menswear Buyer
DSPTCH
New York, NY
11.2016 - 04.2018
Attending showroom and tradeshow appointments to see the upcoming seasonal products for both New York and San Francisco locations.
Allocating seasonal budget per region based on sell through reports.
Tracking deliveries for efficient stock and merchandising planning.
Trend forecasting to design specific orders per location.
Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
Maintained key item stock levels and wrote or expedited purchase orders.
Fleet Coordinator
Zipcar
San Francisco, CA
03.2012 - 03.2015
Fleet share tasks include learning the Zipcar operating platform to efficiently dispatch vehicles throughout the grid.
Stayed in contact with other department managers and third party vendors to keep all corresponding individuals up to date.
Regional Wholesale Manager
CBNC
San Francisco, New York, CA, NY
06.2012 - 01.2016
Managed six boutique accounts in the San Francisco Bay Area region and three in metro New York City.
In store visits showcasing new seasonal offerings as well as individual store merchandising.
Spearheaded special collaborations and launches with certain accounts.
Education
Fashion Design Associates Program -
Art Institute Of New York City
03.2015 - 05.2017
Graphic Design Bachelor Program -
Academy Of Art
04.2006 - 06.2010
Skills
8 years of operations/management experience Menswear/Women’s wear technical pattern design Microsoft Office suiteundefined
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