Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Reyes

Fair Lawn,NJ

Summary

Capable Bartender and Servers passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in guest service establishments.

Overview

8
8
years of professional experience

Work History

Bartender/Server Manager

Essex Restaurant Group
04.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Followed strict recipes and drink measurements to minimize product used.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Assisted with inventorying beverage stock and bar supplies.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.

Server/ Bartender

The MC Hotel
07.2022 - 10.2023
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Increased sales significantly by upselling higher-end products to customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Served food and beverages promptly with focused attention to customer needs.

Bartender

Joes Crab Shack - Nj
03.2020 - 07.2022
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Worked closely with Joes Crab shack to solve problems and handle customer concerns.
  • Assisted customers with special services, account updates and promotional options.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Poured and prepared mixed drinks for over 200 customers daily and created new libations drawing in clientele.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Followed strict recipes and drink measurements to minimize product used.
  • Taught employees bar sales techniques, resulting in higher profits.

Bartender

The Craftsmen
08.2021 - 02.2022
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Followed strict recipes and drink measurements to minimize product used.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.

Server / Bartender

Anthonys Coal Fired Pizza
05.2016 - 05.2021
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Mixed both standard and specialized drink orders using variety of ingredients, including liquor, bitters, sugars and fruits.
  • Checked guests' identification before serving alcoholic beverages.

Education

No Degree - Sports Management

Bergen Community College
Paramus, NJ

High School Diploma -

Fair Lawn High School
Fair Lawn, NJ
06.2017

Skills

  • TIPS Certified
  • Mixology Techniques
  • Food and Beverage Service
  • Responsible Serving
  • Handling Difficult Customers
  • Ability to Lift 30 Pounds
  • Teamwork and Professionalism
  • Interpersonal Relationships
  • Identification and Compliance
  • Issue Resolution
  • Quality Assurance
  • Guest Service
  • Fast Learner
  • Good Conversationalist

Timeline

Bartender/Server Manager

Essex Restaurant Group
04.2023 - Current

Server/ Bartender

The MC Hotel
07.2022 - 10.2023

Bartender

The Craftsmen
08.2021 - 02.2022

Bartender

Joes Crab Shack - Nj
03.2020 - 07.2022

Server / Bartender

Anthonys Coal Fired Pizza
05.2016 - 05.2021

No Degree - Sports Management

Bergen Community College

High School Diploma -

Fair Lawn High School

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