Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ryan Reyes

Laredo

Summary

Dynamic professional with a proven track record at Nabisco, excelling in vendor evaluation and relationship management. Skilled in negotiation and issue resolution, I successfully boosted sales by identifying market trends and implementing sustainable practices. Committed to enhancing customer satisfaction and operational efficiency through effective teamwork and strategic planning.

Overview

5
5
years of professional experience

Work History

Vendor

Nabisco
08.2023 - Current
  • Answered questions and assisted customers with item selection and location.
  • Met sales goals by offering excellent customer service.
  • Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
  • Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
  • Set up displays and signage to attract customers and boost sales.
  • Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
  • Boosted sales figures by identifying and capitalizing on emerging market trends.
  • Developed and implemented vendor evaluation system to ensure product quality and reliability.
  • Initiated sustainability practices in procurement processes, aligning with company's environmental goals.
  • Negotiated favorable terms with suppliers to reduce costs and improve profit margins.
  • Enhanced vendor reputation with timely delivery and accurate order fulfillment.
  • Increased profitability by identifying and eliminating inefficiencies in vendor management process.
  • Streamlined inventory management processes, leading to more efficient operation.
  • Managed vendor contracts to ensure compliance with legal and company standards.

Associate

Walgreens
07.2022 - 08.2023

Responsibilities varied from having to practice patience on a daily basis providing assistance in searching for customer’s desired products, as well as dealing with and finding resolutions to issues occurring between customers and staff due to issues with the couponing system, as well as doing basic floor planning with management when it came to the organization of all the soda displays in store and in warehouse.

Shift Lead

Snow Ice Cream and Tea
04.2020 - 08.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Helped store management meet standards of service and quality in daily operations.

Education

Highschool Diploma -

San Diego Hill’s Workforce Highschool
Temecula, CA
03.2021

Skills

  • Issue resolution
  • Vendor evaluation
  • Relationship management
  • Customer needs assessment
  • Delivery management
  • Business planning
  • Product demonstration
  • Revenue generation
  • Loading and unloading procedures
  • Negotiation expertise
  • Logistics coordination
  • Hand truck skills
  • Product merchandising
  • Signage updates
  • Shipment processing
  • Demand forecasting
  • Product marketing
  • Safety loading procedures

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Vendor

Nabisco
08.2023 - Current

Associate

Walgreens
07.2022 - 08.2023

Shift Lead

Snow Ice Cream and Tea
04.2020 - 08.2023

Highschool Diploma -

San Diego Hill’s Workforce Highschool