Ryan Reynolds
Portsmouth,VA
Summary
Certified Class B CDL driver with an impeccable driving record and over 11 years of experience in the transportation industry. Brings a wealth of expertise to any driving role. Also certified in operating AWP, forklift, and heavy equipment, ensuring the ability to handle a wide range of vehicles and machinery. Attention to detail and ability to adapt to changing road and traffic conditions make for a highly reliable driver. Dedicated to being a strong team player and effective communicator, building positive working relationships with colleagues, vendors, and customers. Strong motivation for success, focusing on efficiently navigating routes for incident-free and on-time deliveries. Demonstrates flexibility in working hours to meet job requirements.
Experienced logistics professional prepared for this role. Demonstrates strong organizational and problem-solving skills, ensuring efficient coordination of transportation and distribution activities. Focuses on team collaboration and adapts to changing needs, consistently delivering results. Known for reliability and effective communication, enhancing operational efficiency and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Market Logistics Dispatcher Coordinator/Site Safety Coordinator
Sunbelt Rentals
11.2024 - Current
- Streamlined order processing workflows, resulting in decreased order turnaround time and higher customer satisfaction rates.
- Analyzed shipment trends to anticipate future logistics needs and proactively adjust resources accordingly.
- Improved communication between dispatchers and drivers through the implementation of advanced GPS tracking technology and mobile applications.
- Managed driver schedules effectively to ensure adequate staffing levels during peak hours or emergencies.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining open communication channels with clients.
- Developed strong relationships with carriers, negotiating favorable rates and improving service reliability.
- Coordinated daily logistics operations, optimizing routes for cost-effective and efficient deliveries.
- Managed high-volume transportation requests, ensuring timely and accurate delivery of goods to clients.
- Oversaw the maintenance of fleet vehicles, scheduling regular inspections, servicing, and repairs as needed for optimal performance.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Scheduled and dispatched drivers to locations in Hampton Roads.
- Coordinated dispatching of 28 drivers to accomplish daily delivery requirements.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Managed customer accounts and invoicing.
- Devised and monitored safety performance metrics to assess and improve safety performance.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Recognized, documented, and advised on removal of hazards.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Inspected worksites, practices, and gear for compliance with established safety standards.
Truck Driver/Driver Trainer
Sunbelt Rentals
06.2013 - 11.2024
- Inspected the truck for defects and safe operating condition before, during, and after trips.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Verified all dispatch instructions.
- Developed and cultivated strong customer relationships through interpersonal, active listening skills.
- Executed safety practices and inventory loading without customer complaints, accidents, or lost-time.
- Transported deliveries locally and over the road.
- Presented clean, neat appearance during every shift to uphold professional company presence.
- Maintained a daily, legible DOT log book and submitted corresponding documents.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
Inventory Technician / Truck Driver
Area Equipment Rentals And Sales
03.2010 - 05.2013
- Assist in loading and unloading customers
- Clean and refuel Equipment upon return
- Inspected truck for safe operation before each trip
- Maintained a professional image for company
Car Detailer
Performance Buick
07.2008 - 04.2010
- Washed cars and trucks daily for a auto dealership.
- Applied wax to the exterior of vehicles and removed it, buffing to a brilliant shine.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Interacted face-to-face with customers to understand vehicle detailing needs and ensure quality satisfaction.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Education
Basic Studies -
Woodrow Wilson High School
Portsmouth, VA2009
Skills
- Proficient in Heavy Machinery Operation
- Experienced in Defensive Driving Techniques
- Paperwork Organization
- Licensed Class B Commercial Driver
- General maintenance of heavy equipment and Road going trucks
- Maintaining Professionalism in Customer Interactions
- AWP and Forklift Certification
- Versatile Adjustment to Evolving Workplace Needs
- Driver assessment
- Freight management Know-how
- Construction safety
- Trucking dispatching
Languages
English
Native or Bilingual
Timeline
Market Logistics Dispatcher Coordinator/Site Safety Coordinator
Sunbelt Rentals
11.2024 - Current
Truck Driver/Driver Trainer
Sunbelt Rentals
06.2013 - 11.2024
Inventory Technician / Truck Driver
Area Equipment Rentals And Sales
03.2010 - 05.2013
Car Detailer
Performance Buick
07.2008 - 04.2010
Basic Studies -
Woodrow Wilson High School
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