Ryan Ricca
Farmingdale,NY
Summary
Compassionate and detail-oriented Nursing Student pursuing an Associate’s Degree in Nursing (expected 2027) with hands-on clinical experience at Glen Cove Hospital. Combines 4+ years of customer service expertise (Stop & Shop) with foundational healthcare skills, including vital signs assessment, infection control, and patient care. Proven ability to thrive in fast-paced environments, delivering empathetic service while maintaining accuracy. Eager to apply clinical training (Health Assessment, Pharmacology) and retail-honed communication skills in a healthcare role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Click and Collect Shopper
Stop & Shop Supermarket
11.2019 - Current
- Customer Service & Efficiency:
- Assisted 50+ daily customers with order accuracy, resolving issues to maintain 95% satisfaction rate.
- Trained 5+ new hires on inventory systems and service protocols, reducing onboarding time by 20%.
- Administrative & Technical Skills:
- Managed digital orders via StoreLink OS, ensuring timely fulfillment.
- Organized employee schedules and filing systems, improving team productivity.
- Transferable Healthcare Skills:
- Empathetic communication (de-escalated conflicts with distressed customers).
- Time management (balanced peak-hour demands with accuracy).
Education
Associate's Degree in Nursing (ADN) -
Nassau Community College
Garden City, NY05-2026
Skills
- Patient Care: Vital Signs, Infection Control, Patient Hygiene, EHR Documentation
- Vital signs monitoring
- Compassionate care
- Cultural sensitivity
- Daily living assistance
- Customer Service: Conflict Resolution, Active Listening, Team Collaboration
- Technical: Epic EHR (training), Microsoft Office, Inventory Systems
- Clinical Knowledge: Pharmacology Basics, HIPAA Compliance, Safety Protocols
- Strong work ethic
- Online order fulfillment
Certification
CPR/BLS Certified (American Heart Association, 2024)
Timeline
Click and Collect Shopper
Stop & Shop Supermarket
11.2019 - Current
Associate's Degree in Nursing (ADN) -
Nassau Community College
Similar Profiles
Bernadette McdonaldBernadette Mcdonald
Meat Wrapper / Deli Clark at Pathmark Supermarket /stop&shop SupermarketMeat Wrapper / Deli Clark at Pathmark Supermarket /stop&shop Supermarket
Kimberly MuravnickKimberly Muravnick
Assistant Store Manager at Stop & Shop SupermarketAssistant Store Manager at Stop & Shop Supermarket
ASHANTIE BAILEYASHANTIE BAILEY
Store Associate at Stop & Shop SupermarketStore Associate at Stop & Shop Supermarket
Julie FinkJulie Fink
CNA Clinical Trainee at Huntington Hills Center for Health & RehabilitationCNA Clinical Trainee at Huntington Hills Center for Health & Rehabilitation
Alexia ZevgolisAlexia Zevgolis
Concessions Cashier at Yummier Beach ClubConcessions Cashier at Yummier Beach Club