Ryan Rice
IT Professional
Pauls Valley,OK
Summary
Self-motivated Quality Assurance Analyst with outstanding oral and written communication skills. Extensive knowledge in computer software development. Solid background performing quality assurance testing and consultative services for customers.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Family Therapist
The Chickasaw Nation
11.2023 - Current
- Assisted families in developing healthy boundaries, resulting in stronger relationships among members.
- Enhanced clients'' coping skills through cognitive-behavioral therapy interventions.
- Empowered clients by teaching effective problem-solving strategies and building resilience within the family unit.
- Developed individualized treatment plans to address specific needs and goals of clients.
- Provided psychoeducation to clients on mental health conditions, fostering understanding and selfawareness.
Quality Assurance Analyst
The Chickasaw Nation
04.2015 - 04.2021
- Evaluated potential software vendors, assessing their abilities to meet project needs and recommending the most suitable candidates for partnership.
- Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Developed custom test scripts tailored specifically to each application''s unique requirements, resulting in more accurate assessments of performance capabilities.
Client Technology Analyst II
The Chickasaw Nation
11.2007 - 04.2015
- Increased network uptime through proactive monitoring of key metrics and swift resolution of potential issues.
- Identified areas for improvement in existing systems, proposing cost-effective solutions that improved overall functionality.
- Resolved complex technical issues through rigorous troubleshooting and root-cause analysis, minimizing downtime and disruptions to business operations.
- Collaborated with cross-functional teams to develop innovative technology solutions for business challenges.
- Optimized system performance through regular maintenance and updates, resulting in increased efficiency.
- Conducted regular training sessions for colleagues on new technologies and industry trends, fostering a culture of continuous learning within the team.
Education
Master of Arts - Counseling
Midwestern Baptist Theological Seminary
Kansas City, MO 05.2001 -
Bachelor of Science - Human Development And Family Studies
Southern Nazarene University
Bethany, OK 05.2001 -
High School Diploma -
Westmoore High School
Oklahoma City, OK 05.2001 -
Skills
Test case development
Bug tracking
Testing plans
Test Planning
Technical Analysis
Deductive Reasoning
Test Plan Development
Project Management
Technical Support
Certification
Certified Tester Foundation Level
Timeline
Medical Family Therapist
The Chickasaw Nation
11.2023 - Current
Quality Assurance Analyst
The Chickasaw Nation
04.2015 - 04.2021
Certified Tester Foundation Level
09-2014
Client Technology Analyst II
The Chickasaw Nation
11.2007 - 04.2015
Master of Arts - Counseling
Midwestern Baptist Theological Seminary
05.2001 -
Bachelor of Science - Human Development And Family Studies
Southern Nazarene University
05.2001 -
High School Diploma -
Westmoore High School
05.2001 -