Ryan Rice
Saraland,AL
Summary
Focused on bringing consistent results through a tenacious and hardworking approach to managing leasing operations, for residential and multi-family properties. Well-versed in recordkeeping, reporting and regulatory requirements. Analytical and detail-oriented leader skilled at directing team members and maintaining smooth day-to-day functions.
Overview
16
16
years of professional experience
Work History
Leasing Manager
Revitalize Realty
03.2023 - Current
- Oversaw and managed the leasing process from applications to move-ins to renewals for over 300 residential properties in Mobile and Baldwin County,
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Created and submitted daily reports on leasing activities for home traditional renters and section 8 voucher holders.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Completed annual rent calculations using housing database software.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Explained terms of lease and amounts to be paid to tenants.
- Created, coordinated, and engaged in marketing campaigns.
- Managed daily and weekly marketing and leasing plans.
- Established key relationships with potential leasers and renters.
- Communicated effectively with owners, residents, and on-site associates.
- Kept properties in compliance with local, state, and federal regulations.
- Generated professional networks by engaging in professional, industry and government organizations.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Collected, completed, and processed lease applications.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Assistant Retail Manager
Classy Threads Bridal And Formal
02.2022 - 03.2023
- Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.
- Upheld consistent presentation standards to advantageously use visual merchandising and increase sales.
- Engaged directly with customers to offer assistance and resolve complaints.
- Supported senior management in implementing and upholding store policies and procedures.
- Monitored inventory management and assisted with accurate, cost-effective ordering processes.
- Produced regular sales reports, analyzed data and identified areas for improvement.
- Implemented strategies focused on increasing store sales and customer satisfaction.
- Tracked daily cash handling, reconciled sales and prepared bank deposits.
- Trained and developed new employees for ease of transition into team.
- Controlled store inventory and reviewed cash handling and operations reports.
- Upheld company customer service standards to provide customers with outstanding service and friendly environment.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Developed and implemented strategies to increase sales and profitability.
Senior Implementation Specialist
CPSI
05.2008 - 09.2021
- Assisted account executives with strengthening client relationships through targeted solutions.
- Assessed project scope to confirm details and understand customer expectations in advance.
- Installed and configured operating systems and applications.
- Installed, configured and maintained computer systems and network connections.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Tested new software and hardware prior to deployment.
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
Education
Bachelor of Science - Psychology
The University of Alabama
Tuscaloosa, AL08.2008
Skills
- Resident relations
- Conducting meetings
- Property Management
- Clerical skills
- Real estate knowledge
- Lease management experience
- Social Media Marketing
- Effective customer service
- Customer service support
- Tenant relations
- Administrative Support
- Marketing and Advertising
- Multi-family property management
- Leasing and sales
Timeline
Leasing Manager
Revitalize Realty
03.2023 - Current
Assistant Retail Manager
Classy Threads Bridal And Formal
02.2022 - 03.2023
Senior Implementation Specialist
CPSI
05.2008 - 09.2021
Bachelor of Science - Psychology
The University of Alabama
Similar Profiles
Michelle KyliavasMichelle Kyliavas
Integration Therapist at Revitalize Ketamine ClinicIntegration Therapist at Revitalize Ketamine Clinic
Saurabh OrpeSaurabh Orpe
Sales Executive Intern at Revitalize MarketingSales Executive Intern at Revitalize Marketing
Jamie RizoJamie Rizo
IV Nurse, Nurse Injector at Revitalize Health and Wellness/ AestheticsIV Nurse, Nurse Injector at Revitalize Health and Wellness/ Aesthetics