Ryan Rice
Orlando,FL
Summary
Dynamic professional with a proven track record, excelling in customer service and problem-solving. Recognized for enhancing operational efficiency and maintaining high standards in automotive detailing. Strong relationship-building skills and attention to detail drive customer satisfaction and repeat business. Committed to delivering exceptional results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Uber Driver
Uber
Orlando, FL
01.2022 - Current
- Delivered exceptional customer service through effective communication and problem-solving skills.
- Navigated efficiently using GPS systems, optimizing routes for timely passenger pick-up and drop-off.
- Maintained vehicle cleanliness and operational safety to ensure compliance with Uber standards.
- Managed multiple ride requests simultaneously, demonstrating strong organizational skills in fast-paced environments.
Detailer
Fields Motor Cars Orlando
Orlando, FL
08.2024 - 08.2025
- Conducted thorough inspections to ensure vehicle quality and presentation standards.
- Collaborated with sales team to prepare vehicles for customer delivery.
- Utilized detailing tools and products to enhance appearance of vehicles.
- Implemented efficient cleaning processes, improving turnaround time for vehicle readiness.
- Trained new staff on detailing techniques and product usage protocols.
- Maintained inventory of detailing supplies, ensuring availability for operations.
- Developed strategies to enhance customer satisfaction through meticulous detailing services.
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
Owner/Operator
First Class Detailists
Orlando, FL
06.2022 - 08.2025
- Managed daily operations to ensure high-quality detailing services.
- Developed and implemented efficient workflow processes to enhance service delivery.
- Oversaw inventory management, optimizing supply procurement for cost-effectiveness.
- Established strong customer relationships, leading to increased repeat business and referrals.
- Coordinated scheduling to maximize productivity and minimize downtime for detailing services.
- Conducted regular quality control checks to maintain high standards of service excellence.
- Analyzed customer feedback to identify areas for improvement and implement necessary changes.
- Increased customer satisfaction by providing high-quality services and timely communication.
Sales Representative
Vivint SmartHome Pros
Jacksonville, FL
11.2019 - 11.2021
- Cultivated relationships with clients to identify needs and promote tailored solutions.
- Executed effective sales presentations to communicate product benefits and features.
- Leveraged CRM software to track sales activities and manage customer interactions efficiently.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Conducted competitive analysis to inform pricing strategies and enhance value propositions.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Education
High School Diploma -
Pedro Melendez High School
Saint Augustine, FLSkills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and reliable
- Attention to detail
- Relationship building
- Account management
- High energy
- Automotive detailing
- Verbal and written communication
Timeline
Detailer
Fields Motor Cars Orlando
08.2024 - 08.2025
Owner/Operator
First Class Detailists
06.2022 - 08.2025
Uber Driver
Uber
01.2022 - Current
Sales Representative
Vivint SmartHome Pros
11.2019 - 11.2021
High School Diploma -
Pedro Melendez High School