Ryan Rich
Boise,ID
Summary
Highly motivated employee with 6 plus years of customer service and sales experience. Highly knowledgeable in finding and understanding customer needs through proper communication.
Overview
4
4
years of professional experience
Work History
Bar Manager
Western Collective
Garden City, ID
06.2022 - Current
- Collaborated with fellow managers to effectively manage daily operations, ensuring customer, employee, and ownership satisfaction
- Effectively resolve unexpected daily challenges
- Communicate expectations between ownership and company staff
- Organized and executed numerous large-scale private events
- Helped grow business from a brewery to a full bar with food and cocktail services
- Implemented new POS systems to increase employee production and efficiency
- Duties included; supervising company staff, receiving orders, placing orders, training new staff, merchandising, event coordination, customer satisfaction
Shift Leader / Main Bartender
Western Collective
Garden City, ID
10.2020 - Current
- Delivered exceptional customer service by effectively communicating to meet the needs of diverse customers on a daily basis
- Enhanced productivity and accuracy in a fast-paced and high-stress environment.
- Utilized strong interpersonal skills to effectively communicate and work in a team setting, ensuring exceptional service delivery
Shift Leader / Sales Associate
Play It Again Sports
03.2018
- Manage large retail store with no managers present
- Evaluated daily purchasing and selling values for a wide range of items
- Interact with families and parents daily, helping me read customers tendencies to better their experience.
Education
High School Diploma -
Temecula Valley High School
Temecula, CA05-2016
Some College (No Degree) - Finance
Boise State University
Boise, IDSkills
- Communication
- Problem solving
- Sales
- Supervising
- Order management
- Training
- Merchandising
- Customer service
- Event planning
- Teamwork
References
References available upon request.
Timeline
Bar Manager
Western Collective
06.2022 - Current
Shift Leader / Main Bartender
Western Collective
10.2020 - Current
Shift Leader / Sales Associate
Play It Again Sports
03.2018
High School Diploma -
Temecula Valley High School
Some College (No Degree) - Finance
Boise State University