Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Riggins

Ryan Riggins

Tallahassee,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Web Specialist

Interstate Guns / Sport Optics
01.2021 - Current
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content at the product level enhancing customer experience.
  • Implemented plans and procedures, documenting the ongoing process to meet company priorities, goals, and expectations.
  • Identified, documented and reported on technical factors impacting interface performance.
  • Correcting/Improving Search Engine Optimization (SEO) to increase consumer traffic to Website and maintain relevance within goggle Search pages.
  • Established templates, detailing steps and procedures needed in order to ensure consistency and accuracy regardless of the individual.
  • Improved communication between different sections of the organization, insuring accountability and understanding of each others tasks.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Assistant Manager

Walgreens
01.2020 - 01.2021
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Monitored security to protect employees, customers and property.

Intelligence Analyst

U.S. Army Active Duty
05.2016 - 09.2019
  • Maintained Active Top Secret/SCI clearance.
  • Produced multi-source intelligence reports and products for different agency customers.
  • Responsible for collecting, analyzing, and disseminating social media and open-source news outlets
  • Utilized intelligence collection platforms and analysis techniques to identify and document intelligence gaps.
  • Used counterintelligence, human intelligence and signal intelligence techniques to thoroughly analyze data.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Coordinated with other intelligence agencies to share information and resources.
  • Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
  • Conducted threat assessment and analysis of foreign adversaries in support of military operations.
  • Lead and assisted in creating high-level intelligence briefs for senior-level personnel.
  • Briefed upper-level personnel on emerging threats.
  • Created useful and timely intelligence products to support field operations.
  • Assisted in development of intelligence strategies and policies to support operations.
  • Developed standard operating procedures for intelligence operations and activities.
  • Proven ability to learn quickly and adapt to new situations.
  • Provided HQ with over 30 social media exploitation summaries (SMEXSUM) and a nightly update to senior analyst in order to create a better understanding of local atmospherics within the area of operation (AO) while painting a clear picture of how the local populace felt on the battlefield
  • Deployed to Syria in, as lead Targeting officer for Special Forces Operational Detachment-Alpha (SFOD-A) Fusion Cell responsible for the targeting of ISIS IED cells and Assassination cells within the assigned area of operations
  • Developed innovative targeting systems and analytical processes to support multiple counter terrorism operations during OIR
  • Conducted targeting analysis of 47 ISIS members, and published collection requirements that were actioned by partner force elements to support ongoing Defeat-ISIS missions resulting in the detachments ability to facilitate multiple direct-action raids detaining 10 ISIS members
  • Emphasized enemy logistics, command, communication methods, movement and recruitment trends, and preferred methods of attack (tactics, techniques, and procedures).

Education

Hannibal-LaGrange University
Hannibal, MO

Southeastern Louisiana University
Hammond, LA

Skills

Hold a [Top Secret/SCI Security clearance]

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Timeline

Web Specialist

Interstate Guns / Sport Optics
01.2021 - Current

Assistant Manager

Walgreens
01.2020 - 01.2021

Intelligence Analyst

U.S. Army Active Duty
05.2016 - 09.2019

Hannibal-LaGrange University

Southeastern Louisiana University

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Ryan Riggins