Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Robinson

Siler City,NC

Summary

Dynamic Water Distribution and Collections Supervisor at the Town of Siler City, skilled in team supervision and problem-solving. Enhanced collections efficiency through strategic planning and staff training. Proven ability to maintain regulatory compliance while fostering a collaborative environment, ensuring operational excellence and customer satisfaction.

Overview

11
11
years of professional experience

Work History

Water Distribution and Collections Supervisor

Town of Siler City
10.2016 - Current
  • Learned regulatory compliance measures related to collections practices.
  • Enhanced collections efficiency by implementing and monitoring strategic collections plans.
  • Supervised and coordinated activities of collections employees attempting to gather monies owed from consumers.
  • Trained multiple new employees on popper safety and presager .
  • help on call call back for leaks and other customer issues
  • installed new water mains fire hydrants and sewer lines

Volunteer Firefighter

Siler City Fire Department
08.2016 - Current
  • Responded to emergency calls, executing fire suppression and rescue operations.
  • Conducted safety inspections and equipment maintenance to ensure operational readiness.
  • Developed community outreach programs to promote fire safety awareness and education.

Machine Operator

PalletOne
07.2016 - 10.2016
  • Operated machinery according to safety protocols, ensuring efficient production processes.
  • Conducted routine maintenance and troubleshooting on equipment to minimize downtime.
  • Monitored production quality standards, implementing adjustments as necessary for consistency.
  • Collaborated with team members to streamline workflow and enhance operational efficiency.

Assistant Manager

Kangaroo Express
02.2014 - 06.2016
  • Streamlined store operations by implementing efficient inventory management systems.
  • Led team training sessions to enhance customer service skills and operational efficiency.
  • Developed strategies to improve sales performance and increase customer retention rates.
  • Analyzed sales data to identify trends and inform merchandising decisions.
  • Monitored compliance with company policies and procedures to ensure operational excellence.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Education

High School Diploma -

Jordan Matthews
06-2013

Skills

  • Repairs and maintenance
  • Team supervision
  • Staff training
  • team building
  • Records maintenance
  • Supply ordering
  • Teamwork
  • Customer service
  • Time management
  • Problem-solving
  • Reliability
  • Multitasking Abilities

Timeline

Water Distribution and Collections Supervisor

Town of Siler City
10.2016 - Current

Volunteer Firefighter

Siler City Fire Department
08.2016 - Current

Machine Operator

PalletOne
07.2016 - 10.2016

Assistant Manager

Kangaroo Express
02.2014 - 06.2016

High School Diploma -

Jordan Matthews
Ryan Robinson