Summary
Overview
Work History
Education
Skills
Cover Letter
Volunteer Experience
Timeline
Generic

Ryan Rogers

Windsor Mill,MD

Summary

Ambitious and well-rounded individual with excellent writing skills, time management, work ethic, and problem solving skills. Detail-oriented individual with strong technical skills and the ability to learn concepts quickly. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed to meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Operator Assistant

Columbia Container
Baltimore, MD
12.2023 - Current
  • Adhered to company policies and procedures regarding safety protocols.
  • Assisted Operators with machine set-up and maintenance tasks.
  • Followed established procedures for operating machinery.
  • Maintained production records and logs.
  • Responded promptly to requests from Operators for assistance.
  • Ensured safety regulations were followed at all times.
  • Communicated effectively with colleagues and supervisors.
  • Stocked supplies necessary for the production process.
  • Conducted quality control checks on finished products.
  • Loaded and unloaded materials onto machines.
  • Cleaned, lubricated, and adjusted parts of machinery as required.
  • Monitored machines for malfunctions or errors during operation.
  • Troubleshot issues with equipment as needed.
  • Reported any potential hazards or unsafe conditions immediately.
  • Performed regular inspections to ensure equipment was in good working order.
  • Collaborated with team members to achieve daily goals.
  • Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
  • Inspected finished products to verify conformity to quality standards.
  • Maintained production and quality documentation.
  • Completed measurements, layouts and job site preparation to reduce downtime.
  • Supported project planning by collecting and documenting measurements, marking installation points and cutting materials to desired sizes.

Delivery Driver/Merchandiser

Coca-Cola
Baltimore, MD
11.2022 - 12.2023
  • Responsible for the preparation, assortment, safety and handling of all deliveries
  • Also having the skills to obtain sales contributing to total store revenue
  • Responsible for logging up to date inventory for all merchandise; storefront, and stock area
  • Ensures all deliveries go out on set and recorded schedule
  • Upkeep/maintenance of vehicles
  • Assist in collections of accounts
  • Upkeep/maintenance of deliverable or set items
  • Responsible for assemblement of deliverable as desired
  • Ensures upkeep of storefront and stock area
  • Able to assemble desired merchandise for storefront
  • Assist in completing payments, and managing accounts.
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Handled merchandise in accordance with product handling standards.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.

Delivery Driver/Sales Associate Team Leader

Rent-A-Center
Randallstown, MD
10.2020 - 11.2022
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Assisted warehouse personnel in packing orders when necessary.
  • Transported and safely delivered items to prevent damage or loss.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Kept accurate logs of all deliveries and trips.
  • Presented order bills and collected payments for deliveries.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.

Package Handler

FedEx
Sparrows Point, MD
08.2020 - 08.2020
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.
  • Stacked boxes onto pallets in an efficient manner.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
  • Assembled containers or crates for large shipments using hand tools and power tools.
  • Monitored package deliveries to ensure timely arrivals at destinations.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Responded promptly to customer inquiries about shipment status updates.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.
  • Collaborated with team members on tasks such as sorting mail into designated bins.
  • Maintained a clean work environment by removing debris from the loading dock area.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Assisted in loading delivery trucks with prepared packages.
  • Examined and inspected containers, materials and products to meet packing specifications.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Protected company inventory by maintaining and organizing storage areas.
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Logged packaging activities and filed reports in company databases.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Recorded numbers of units handled or moved on daily production sheets or work tickets.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Used digital database to keep records of units and stock moved.

Child Care Worker/One to One Aide

Woodstock Job Corps
Woodstock, MD
01.2020 - 07.2020
  • Provides direct childcare services, ensures consistency of an identified child, or children, throughout the day
  • Provides necessary transportation accommodation for resident(s) (School pick up and drop-offs, medical means (appointments, injury, emergency), leisure, Retention (family/home visits, campus drop-off)
  • Provides behavioral support
  • Assist with preparation and classroom instruction
  • Responsible for effective oral and written communication
  • Responsible for the creation of recreation activities
  • Engagement as role model through behavior, language, and dress.
  • Provided a safe environment for children by ensuring that all safety regulations were followed.
  • Maintained records of each child's daily attendance and activities.
  • Observed children's behavior and documented any concerns or issues with parents or guardians.
  • Enforced rules and discipline techniques appropriate to the age level of each individual child.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.

Recreation Coordinator

Board of Child Care
Windsor Mill, MD
08.2018 - 12.2019
  • Supervision, coordination, planning, development, and evaluation of recreation programs in a specific area of recreation
  • Responsible for the creation of numerous programs for various audiences (males, females, minors, young adults, and adults)
  • In charge of all inventory duties assigned
  • (Inputs, outputs, listings, and inventory orders)
  • Responsible for supervision of various programs being provided
  • Responsible for evaluation, and implementation improvement of programs.
  • Assisted in the development of recreation programs, activities and special events.
  • Organized and coordinated a variety of recreational activities for participants of all ages.
  • Maintained records and reports related to recreation programs, services and facilities usage.
  • Monitored facility usage to ensure safety regulations were followed at all times.
  • Planned and coordinated program schedules with staff members, volunteers and other stakeholders.
  • Ensured that equipment was properly maintained according to established policies and procedures.
  • Conducted on-site inspections of recreational facilities prior to use or rental.
  • Directed the implementation of new technologies related to recreation programming.
  • Prepared detailed reports on program trends, successes and challenges.
  • Provided guidance and support to staff members regarding their duties as it relates to recreation programming.
  • Served as a liaison between departmental personnel, vendors, suppliers and other partners involved in the planning and execution of recreational activities.
  • Planned recreation activities, sports events and competitions.
  • Scheduled events in recreation facilities and monitored condition of facilities during activities.
  • Mentored staff in safety procedures and protocols to prevent accidents and injuries.

Sports Technician

Woodstock Job Corps
Woodstock, MD
07.2017 - 08.2018
  • Organizing, utilizing and maintaining equipment and materials
  • Maintenance skills in terms of the specific care of sports equipment and facilities
  • Responsible for field set up and breakdown
  • Responsible for condition of field equipment
  • Record correct scores for all competitions.

Assistant Camp Director

Howard County Recreation & Parks
Columbia, MD
06.2016 - 08.2016
  • Reports to the Camp Manager and carries out the duties as assigned
  • Participate in staff meetings providing feedback, teaching, and insight for camp needs, etc
  • Enforce fairly all rules and regulations of the Camp
  • See that the property is adequately protected at all times
  • Supervise camp employees and volunteers as assigned by camp manager
  • Responsible for composing activities in various areas such as arts & crafts, science, sports, and cooking
  • Designed lesson plans for each camp day
  • Stayed current on child-related recalls and safety warnings.

Education

College Preparatory Curriculum for Engineering & Math

Baltimore Polytechnic Institute
01.2012

Intro to Business, Risk Management, Economics (Micro & Macro), Research Methods, Program Planning, Course in Leadership, Business Writing, Administrative and Organization in Recreation, Principles of Coaching, Sports Law and Ethics, Business Law, Intro to Psychology, Cognitive Thinking, Childhood Development - Business/Liberal Studies

Frostburg State University

Skills

  • Familiar with Microsoft Word and Excel
  • 88 WPM
  • Seek answers to questions personally without needing excessive guidance, asking only when it is obvious the information cannot be found
  • Deals with openness to new ideas and concepts, to working independently or as part of a team, and to carrying out multiple tasks or projects
  • Approach all work activities with deliberate focus to ensure that each task is completed correctly, efficiently, and effectively
  • Knows how to communicate well with others in various situations, and understands concepts on how to deal with certain situations and individuals
  • CPR & First Aid certified
  • TCI Certified
  • Able to drive Commercial/company vehicles
  • Package Scanning
  • Product Promotion
  • Equipment Operation
  • Order Verification
  • Cargo Handling
  • Teamwork and Collaboration
  • Quality Assurance
  • Valid Driver's License
  • Positive Attitude
  • Client Relationship Management
  • Customer Service
  • Time Management

Cover Letter

To Whom It May Concern, I am pleased to put forward my resume as an application for your open positions. My work experience in the office and customer service field for several years has prepared me to take on the challenges of your open positions and fulfill your mission. As indicated in the enclosed resume I have completed an exclusive set of course and concrete training in retail and customer service. I am well-trained in performing relevant duties; identifying office equipment and making decisions for the greater good of the company as well as customers to insure that the day to day procedures and duties run smoothly and efficiently. Moreover, I am highly skilled in performing excellent verbal communication skills in a highly professional manner. As a fresh and zealous individual I’d be grateful for a chance to meet with you to talk about how I may become an asset to your company. You may contact me at (443) 717-3758 or email at ryanjrogers7285@gmail.com in order to plan a meeting time that will best match your time table. Thank you for your time and consideration. Sincerely, Ryan Rogers

Volunteer Experience

  • MRPA conference member
  • Intramural Sports participant (Basketball – captain, football – captain, soccer)
  • 2ThaMaxx Charity Event (2020,2021)
  • The People’s Voice Back to School Drive (2019)

Timeline

Operator Assistant

Columbia Container
12.2023 - Current

Delivery Driver/Merchandiser

Coca-Cola
11.2022 - 12.2023

Delivery Driver/Sales Associate Team Leader

Rent-A-Center
10.2020 - 11.2022

Package Handler

FedEx
08.2020 - 08.2020

Child Care Worker/One to One Aide

Woodstock Job Corps
01.2020 - 07.2020

Recreation Coordinator

Board of Child Care
08.2018 - 12.2019

Sports Technician

Woodstock Job Corps
07.2017 - 08.2018

Assistant Camp Director

Howard County Recreation & Parks
06.2016 - 08.2016

College Preparatory Curriculum for Engineering & Math

Baltimore Polytechnic Institute

Intro to Business, Risk Management, Economics (Micro & Macro), Research Methods, Program Planning, Course in Leadership, Business Writing, Administrative and Organization in Recreation, Principles of Coaching, Sports Law and Ethics, Business Law, Intro to Psychology, Cognitive Thinking, Childhood Development - Business/Liberal Studies

Frostburg State University

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