Summary

Overview

Work History

Skills

Additional Information

Timeline

Ryan Rose

Waynesboro,VA

Summary

Dynamic professional with over a decade and a half of experience in healthcare transport and patient care at UVA Medical Center. Renowned for exceptional patient interaction, adaptability, and technical proficiency. Leveraging a deep understanding of hospital operations and a reputation for problem-solving, I'm poised to bring my skills and collaborative spirit to the EEG department, further enhancing patient care and team success.

Overview

18

18

years of professional experience

Work History

Transporter Specialist II

UVA Health

02.2008 - Current

Safe Patient Transportation: Ensures the safe and secure transport of patients to their designated locations within the hospital, prioritizing the correct patient transfer to the right destination, all while upholding the highest standards of care and safety.
Equipment and Supply Distribution: Tasked with distributing vital medical equipment and supplies throughout the facility, ensuring that departments receive necessary items in a timely manner.
Driving Duties: Provides reliable shuttle services for employees, patients, and visitors, navigating between off-site parking, medical appointments, housing facilities, and the main medical center, ensuring punctuality and safety at all times.
Sensitive Task Management: Handles morgue duties with the utmost respect, professionalism, and care.
Team Mentorship: Provides guidance and mentorship to newer team members, ensuring they are well-equipped and knowledgeable about transport protocols and procedures.
Supply Management: Oversees and manages supplies specific to transport operations, ensuring availability and readiness for every task.
Adaptable Transportation: Routinely performs patient transports across various zones of the hospital, demonstrating adaptability and efficiency in navigating different sections of the facility.
Unwavering Support: Offers unwavering support and services to patients, visitors, and healthcare staff twenty-four hours a day, seven days a week, ensuring consistent availability and commitment.
Positive Patient Interaction: Emphasizes positive patient and visitor experiences by maintaining open communication, addressing concerns promptly, and showcasing a friendly and professional demeanor during all interactions.

Caretaker

Home Instead Senior Care Of Charlottesville

01.2006 - 02.2008

Nutritional Care: Planned, prepared, and served meals and snacks according to prescribed diets.
Care Environment Standards: Managed and maintained cleanliness within all client service areas.
Errand Assistance: Ran errands for patients, did shopping, and picked up other necessities.
Health Monitoring: Remained alert to problems or health issues of clients and competently responded.
Appointment Coordination: Scheduled and accompanied clients to medical appointments.
Needs Assessment: Determined specific needs and provided the most appropriate level of services for patient well-being.
Mobility Support: Supported clients with mobility needs, ensuring they can move safely within their living space and when out for appointments.
Medication Oversight: Administered or reminded clients to take prescribed medications, ensuring they're taken as directed and noting any side effects.
Emotional Support: Provided compassionate companionship, lending an empathetic ear and creating an emotionally supportive environment.
Safety Assurance: Continuously assessed the living environment to ensure safety, making necessary adjustments or recommendations to reduce risks.
Detailed Recordkeeping: Kept detailed records of care provided, any changes in client health, and communicated these updates to family members or healthcare providers as necessary.
Skills Development: Assisted clients with practicing and developing skills for daily living, encouraging as much independence as possible.

Skills

Hospital Familiarity: Proficient knowledge of the hospital's layout and operational functions, facilitating the timely and efficient delivery of medical equipment such as IV Pumps and Wound Vacs
Patient and Employee Liaison: Regularly shuttle employees, patients, and visitors to various destinations within the medical center, including appointments and housing facilities like Hospitality and Ronald McDonald Houses
Interdepartmental Collaboration: Collaborated with diverse hospital departments, fostering strong working relationships with team members throughout the medical center Have built robust connections with the EEG team and key personnel in leadership roles at neighboring institutions
Customer Service Excellence: Recognized for outstanding people skills, often being one of the first faces visitors and patients see upon entering the medical center Demonstrated ability in conflict resolution, ensuring a positive experience for all
Team Player: Consistently willing to assist colleagues beyond standard responsibilities, showcasing a team-centric attitude Recognized for going above and beyond within the bounds of policy to ensure operational efficiency and patient satisfaction
Safety Compliance: Adhered to strict hospital transportation protocols and guidelines, ensuring the safety of patients, visitors, and medical equipment at all times
Communication Skills: Regularly liaised between departments to facilitate the smooth transition and transport of patients, ensuring clear communication with medical staff and reducing wait times
Time Management: Handled multiple transport requests simultaneously, skillfully prioritizing tasks based on urgency and scheduling needs, ensuring timely service for patients and staff

Training and Onboarding: Assisted in training new team members on hospital procedures, equipment handling, and best practices for patient communication
Problem Solving: Actively pinpointed and resolved transportation challenges, enhancing operational efficiency and boosting both patient and employee satisfaction Demonstrated adeptness in navigating the demands of a fast-paced hospital environment with a solutions-focused approach
Flexibility: Adapted to varying shift requirements and sudden changes in scheduling or transport needs, showcasing a high level of adaptability and commitment
Feedback and Improvements: Regularly provided feedback on transportation operations, contributing to process improvements and enhanced service delivery
Cultural Sensitivity: Recognized for effectively communicating and building rapport with a diverse range of patients and visitors, ensuring a comfortable and inclusive environment for all
Technological Proficiency: Proficient with hospital transport management software for streamlined scheduling, tracking, and reporting Experienced in handling and ensuring functionality of medical equipment
Initiative: Often took the lead in situations requiring immediate decision-making, ensuring seamless operations even during peak times or staff shortages

Additional Information

References:

Katelin Perkins: UVA Health EEG Technician-Advanced, Phone: 434-962-4822, Email: kep3f@uvahealth.org

Irena Carson: UVA Health EEG Technician, Phone: 239-404-5087, Email: ic9k@uvahealth.org

Juliana Leonardo: Former UVA EEG Technician, currently Team Coordinator for Sleep Center, Clinical Neurodiagnostics at Martha Jefferson Phone: 434-282-3678, Email: jxleonar@sentara.com

Timeline

Transporter Specialist II

UVA Health

02.2008 - Current

Caretaker

Home Instead Senior Care Of Charlottesville

01.2006 - 02.2008