Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryan Rosser

Compton

Summary

Highly experienced and skilled customer service professional with a proven track record of handling customer interactions, resolving issues, and ensuring satisfaction in various fast-paced environments. Adept at managing customer concerns with professionalism and efficiency, providing top-tier support, and enhancing overall customer experience. Capable of handling high-pressure situations, multitasking effectively, and maintaining a positive attitude. Dedicated to delivering exceptional service and contributing to a team-oriented work environment.

Throughout my career, I have demonstrated efficiency, adaptability, and strong problem-solving skills in every role. As an Amazon Delivery Driver, I managed timely deliveries while providing excellent customer service, ensuring that customers received their packages in perfect condition. At Home Depot, I honed my sales and customer service abilities by assisting customers with their needs, handling transactions, and maintaining store organization. My experience as a Load and Unloader at UPS further showcased my ability to work efficiently under pressure, meet strict deadlines, and handle physically demanding tasks while maintaining safety and accuracy. These roles have allowed me to develop exceptional communication, teamwork, and time management skills that I am eager to bring to my next opportunity.

Skills

Overview

6
6
years of professional experience
1
1
Certification

Work History

Load/Unloader

United States Parcel Service
11.2023 - 10.2025
  • Loaded and unloaded packages from truck trailers efficiently.
  • Ensured proper handling of packages to prevent damage.
  • Worked in a fast-paced environment to meet shipping deadlines.
  • Followed safety protocols and maintained workplace organization.
  • Used barcode scanners and other technology to track and document cargo information.

Sales Associate

Home Depot
04.2021 - 11.2023
  • Assisted customers with product selection and inquiries.
  • Maintained inventory and organized store displays.
  • Processed transactions and returns efficiently.
  • Provided knowledge on tools, hardware, and home improvement products.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Delivery Driver

Amazon
03.2020 - 04.2021
  • Delivered packages efficiently and on time to customers.
  • Provided excellent customer service and resolved delivery-related issues.
  • Maintained accurate records of deliveries and managed route optimizations.
  • Followed safety protocols and company guidelines for secure package handling.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Education

No Degree - Business

New Mexico Highlands University
Las Vegas, NM

Associate of Business Administration - Business

Los Angeles Harbor College
Wilmington, CA

Skills

  • Shipping and receiving
  • Warehouse organization
  • Heavy lifting
  • Order picking
  • Customer Service
  • Excellent people skills
  • Task prioritization
  • Problem-solving
  • Verbal and written communication

Certification

CPR/AED Certification

Timeline

Load/Unloader

United States Parcel Service
11.2023 - 10.2025

Sales Associate

Home Depot
04.2021 - 11.2023

Delivery Driver

Amazon
03.2020 - 04.2021

No Degree - Business

New Mexico Highlands University

Associate of Business Administration - Business

Los Angeles Harbor College
Ryan Rosser