Highly experienced and skilled customer service professional with a proven track record of handling customer interactions, resolving issues, and ensuring satisfaction in various fast-paced environments. Adept at managing customer concerns with professionalism and efficiency, providing top-tier support, and enhancing overall customer experience. Capable of handling high-pressure situations, multitasking effectively, and maintaining a positive attitude. Dedicated to delivering exceptional service and contributing to a team-oriented work environment.
Throughout my career, I have demonstrated efficiency, adaptability, and strong problem-solving skills in every role. As an Amazon Delivery Driver, I managed timely deliveries while providing excellent customer service, ensuring that customers received their packages in perfect condition. At Home Depot, I honed my sales and customer service abilities by assisting customers with their needs, handling transactions, and maintaining store organization. My experience as a Load and Unloader at UPS further showcased my ability to work efficiently under pressure, meet strict deadlines, and handle physically demanding tasks while maintaining safety and accuracy. These roles have allowed me to develop exceptional communication, teamwork, and time management skills that I am eager to bring to my next opportunity.
Skills
CPR/AED Certification