Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryan Simpson -Rothermel

Cincinnati,OH

Summary

Dynamic and motivated professional with a strong work ethic and proven customer service skills, exemplified during my tenure at Barefoot Construction LLC. Successfully streamlined operations, enhancing customer satisfaction through high-quality service and effective communication. Proficient in equipment operation, I consistently delivered exceptional results while remaining dependable and teachable.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Owner/Operator

Barefoot Construction LLC
08.2015 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.

Installed Doors and Hardware

Erlanger Hardware LLC
03.2024 - 08.2024
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Calculated materials and time needed for each job.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.

Bartender/Sever

Funky Catering
03.2021 - 01.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Delivery Driver

Amazon
01.2018 - 04.2020
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Bartender/Server

Madison Inn
10.2016 - 05.2019
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Education

Middletown High School
Middletown,Ohio

Skills

  • Customer service
  • Equipment operation
  • Strong work ethic
  • Decision-making
  • Dependable and reliable
  • Remain Teachable
  • Motivated

Certification

Fork lift Certification

Food Safety Certificstion

Timeline

Installed Doors and Hardware

Erlanger Hardware LLC
03.2024 - 08.2024

Bartender/Sever

Funky Catering
03.2021 - 01.2022

Delivery Driver

Amazon
01.2018 - 04.2020

Bartender/Server

Madison Inn
10.2016 - 05.2019

Owner/Operator

Barefoot Construction LLC
08.2015 - Current

Middletown High School

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