Ryan Ruiz
Wallingford,CT
Summary
Proficient in membrane operations, equipment maintenance, and technical troubleshooting, driving operational efficiency and customer satisfaction. Versed in use of hand and power tools.
Overview
24
24
years of professional experience
4
4
Certifications
Work History
Membrane Setup and Operate
Thermo Fisher
Meriden, Connecticut
08.2019 - Current
- Fulfilled daily duties with precision to maintain operational efficiency.
- Proposed innovative ideas that boosted team effectiveness and improved outcomes.
- Collaborated with diverse colleagues to resolve product issues and achieve objectives.
- Handled customer inquiries to ensure satisfaction and enhance retention rates.
- Prioritized tasks systematically to meet service targets efficiently.
- Provided exceptional support to customers via face-to-face interactions and telephone communications.
- Coordinated efforts with cross-functional teams for successful goal attainment.
- Utilized technical expertise to resolve complex problems and develop effective solutions.
- Worked with technician and engineers to fix upgrade and maintain multiple membrane dept machines.
- Fully First Aid ,CPR and AED trained.
High Speed Conveyor Belt Machine Technician
Smiths Medical
Southington, Connecticut
04.2017 - 08.2019
- Operated and maintained machinery, ensuring optimal performance and safety standards.
- Conducted routine inspections and troubleshooting to identify and resolve mechanical issues.
- Collaborated with team members to enhance efficiency and streamline production workflows.
- Documented maintenance activities and repairs according to company protocols.
- Trained new technicians on equipment operation and safety procedures.
- Assisted in implementing preventive maintenance schedules for improved machinery reliability.
- Ensured proper tool handling during operations to prevent accidents.
- Maintained daily records of production output and machine performance.
Cold Roll Steel Mill Operator
Ulbrich Steel
Wallingford, Connecticut
02.2007 - 03.2018
- Operated milling machines to produce high-quality materials for production.
- Conducted routine maintenance checks and monitored equipment performance.
- Adjusted machine settings to optimize production flow and ensure quality standards.
- Collaborated with team members to troubleshoot machine issues efficiently.
- Maintained accurate records of production runs and equipment maintenance logs.
- Trained new operators on machinery operation and safety protocols.
- Implemented process improvements to enhance operational efficiency and reduce downtime.
- Followed safety protocols to ensure a safe working environment for all staff.
- Manually reset inventory throughout three different divisions.
- Member of Safety committee. AED, CPR and First trained.
Assistant Store Manager
Advanced Auto Parts
Wallingford, Connecticut
06.2004 - 02.2007
- Assisted in managing daily store operations and staff scheduling.
- Coordinated inventory management and restocking of automotive parts.
- Trained new employees on product knowledge and customer service standards.
- Ensured compliance with safety regulations and store policies.
- Resolved customer inquiries and issues to enhance satisfaction.
- Monitored sales trends to identify opportunities for improvement.
- Led team meetings to discuss goals and operational updates.
- Maintained visual merchandising standards to promote product visibility.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Coordinated with vendors to secure product availability at competitive prices.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Delivered parts to commercial customers.
- Ran commercial and front-end sales counters.
- Installed wipers, headlights, and batteries for customers when needed.
- I was also sent to multiple stores in the division to replanogram and set up floors and stocking areas.
Dock Leader
Lillian August Designs
Farmington, Connecticut
09.2003 - 05.2004
- Supervised loading and unloading of freight at a busy shipping dock.
- Coordinated team schedules to enhance workflow during peak hours.
- Trained new employees on safety protocols and handling techniques.
- Maintained accurate inventory records for incoming and outgoing shipments.
- Operated forklifts and pallet jacks for safe material movement.
- Ensured compliance with safety regulations and company policies.
- Communicated with drivers to coordinate timely deliveries and pickups.
- Investigated customer complaints regarding shipment discrepancies and delays.
Walmart Associate
Walmart
Wallingford, Connecticut
08.2001 - 08.2003
- Organized and retrieved shopping carts to improve customer accessibility.
- Maintained cleanliness of cart area while upholding safety standards.
- Conducted inspections of carts to ensure safety and functionality.
- Collaborated with team members to enhance cart collection processes.
- Assisted customers in locating merchandise and providing prompt service.
- Processed transactions accurately using cash registers.
- Trained new associates on company policies and operational procedures.
- Assembled bikes by following detailed instructions, inspecting components for quality.
Education
High School Diploma -
Mark T Sheehan High School
Wallingford, CT05-2003
Some College (No Degree) - Physical Education And Coaching/ Music Teacher
Southern Connecticut State University
New Haven, CTSkills
- Membrane operation
- Equipment maintenance
- Technical troubleshooting
- Safety compliance
- Process optimization
- Inventory management
Certification
First Aid, CPR and AED
Timeline
Membrane Setup and Operate
Thermo Fisher
08.2019 - Current
High Speed Conveyor Belt Machine Technician
Smiths Medical
04.2017 - 08.2019
Cold Roll Steel Mill Operator
Ulbrich Steel
02.2007 - 03.2018
Assistant Store Manager
Advanced Auto Parts
06.2004 - 02.2007
Dock Leader
Lillian August Designs
09.2003 - 05.2004
Walmart Associate
Walmart
08.2001 - 08.2003
High School Diploma -
Mark T Sheehan High School
Some College (No Degree) - Physical Education And Coaching/ Music Teacher
Southern Connecticut State University