Summary
Overview
Work History
Education
Skills
Community Service
Timeline
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Ryan Rusch

Fayetteville,AR

Summary

Logistics professional with 15 years of experience specializing in LTL sales, operations, carrier relations, and TMS API/EDI integration. Concrete history of exceeding sales quotas and driving continuous operational improvement by taking initiative to dive into complex issues to find solutions. Highly resourceful team player with a proven background of developing strategic partnerships across an organization to produce optimal results for my peers and the organization.

Overview

15
15
years of professional experience

Work History

Carrier Operations Manager

Hub Group Inc.
06.2024 - Current
  • Collaborated with LTL carrier representatives to develop strategic partnerships, negotiate competitive pricing, resolve challenges, and conduct onboarding calls with sales and operations teams.
  • Managed the accounts payables of the brokerage division, effectively handling invoice disputes and aging issues.
  • Provided support to division as subject matter expert by managing multiple TMS's, loading tariffs, and maintaining API/EDI setup through Project 44.
  • Managed communication and oversight of updates to LTL carrier pricing, rules tariffs, NMFC changes, and centralized SOP's to optimize profitability while minimizing errors.

Operations Manager

Hub Group Inc.
01.2023 - 05.2024
  • Successfully spearheaded the design and execution of a new LTL capacity solution initiative, incorporating brokerage tariffs for managed transportation accounts.
  • Oversaw the successful management of Intra-Company accounts resulting in a substantial revenue growth from $700K to $1.6 MM and an impressive increase in LTL load volume from 900 to 2600.
  • Led a team of 6 in effectively navigating the complete order process while acquiring proficiency in Oracle Transportation Management System for cross selling purposes across various business units and modes.
  • Ensured efficient implementation of EDI and API configurations in multiple TMS platforms.

Inside Sales Manager

CaseStack Inc.
01.2015 - 12.2022
  • Led a high-performing team of account managers responsible for delivering exceptional results in the LTL market, including revenue surpassing $20.2 MM and the successful management of over 27,000 orders for an extensive clientele.
  • Designed and deployed reporting tools to assess key performance indicators by analyzing sales trends, business forecasts, and quota performance.
  • Directed the recruitment and termination of sales representatives, led sales meetings and training sessions, and performed routine employee evaluations.
  • Maintained seamless functionality of CaseStack's TMS and CRM tools.

Senior Account Manager

CaseStack Inc.
03.2009 - 01.2015
  • Consistently exceeded sales quota by over 130%, resulting in a significant revenue surge from $250K to $1.1M.
  • Consistently pursuing new business opportunities by cold-calling and leveraging existing customer networks
  • Trained colleagues on effective strategies for acquiring prestigious clients and increasing profits.
  • Effectively oversaw the LTL transportation and delivery of goods for a broad range of clients.

Education

Bachelor of Science in Business Administration - Marketing

University of Arkansas, Sam Walton College of Business

Skills

  • LTL Specialist
  • Sales Management
  • Operations Management
  • Carrier Relations & Onboarding
  • Team Training & Leadership
  • Advanced Excel Skills
  • KPI Analytics & Reporting
  • LTL Rules & Regulations
  • LTL Pricing Negotiations
  • TMS Integration Ownership (API/EDI)
  • Account Management
  • Carrier Aging & Dispute Resolution
  • Salesforce & Hub Group CRM
  • Project Management
  • Continuous Process Improvement

Community Service

  • Youth Baseball & Football Coach, Fayetteville Boys & Girls Club, 2017 - 2020
  • Leader of Laundry Love Project (Fayetteville), Initiative of the Cobblestone Project, 2011 - 2013
  • Instructor, Kid’s Fishing Day at Roaring River State Park, 2010
  • Volunteer Fly Fishing Teacher, University of Arkansas Outdoor Connection, 2008 - 2009

Timeline

Carrier Operations Manager

Hub Group Inc.
06.2024 - Current

Operations Manager

Hub Group Inc.
01.2023 - 05.2024

Inside Sales Manager

CaseStack Inc.
01.2015 - 12.2022

Senior Account Manager

CaseStack Inc.
03.2009 - 01.2015

Bachelor of Science in Business Administration - Marketing

University of Arkansas, Sam Walton College of Business

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Ryan Rusch