Faithful Pastor and Servant Leader who strives to follow Jesus in obedience while leading family, church and organizations, specializing in cross-cultural, cross-sector, cross-generational coaching and communication.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Pastor of Short-Term Mission Teams
Woodside Bible Church
Troy, MI
01.2023 - Current
Identified, Equipped and Sent Leaders
Explored, Planned, Executed up to 50 Teams a year
Oversaw administration and management of all areas of ministry.
Campus Pastor
Woodside Bible Church
Pontiac, MI
05.2019 - 12.2022
Primarily responsible for leadership development of staff and congregants, preaching and teaching on Wednesday evenings in classroom settings and Sunday mornings in worship experiences, congregational care and strategic development of a highly contextualized ministry setting within a megachurch multisite model
Successfully managed Budget of $500,000 which grew year over year with an average %15 increase
Performed pre-marital, marriage and spiritual counseling
Officiated weddings and funerals as needed
Developed Elders and Deacons through leadership pipeline that identified and equipped future leadership
Executive Director
Oakland County Sheriff Police Athletic League
Pontiac, MI
01.2016 - 12.2018
Built community with over 300 families through relationships, recreation, and enrichment
Developed and secured grant and private funding ranging in value of $1,000-$200,000
Managed an annual budget of $350,000.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
Family Ministries Director
Woodside Bible Church
Pontiac, MI
03.2015 - 04.2019
Cultivated a welcoming atmosphere within the church community by fostering open lines of communication between families and staff members.
Launched Kids and Students Ministries which grew to 100 regular attendees weekly
Collaborated with other church leaders to create a cohesive vision for family ministries within the larger church community.
Championed a culture of inclusivity within the church, ensuring that all families felt valued and supported regardless of background or circumstance.
General Manager
Joe Dumars Fieldhouse
Shelby Township, MI
02.2005 - 11.2014
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed up to 75 employees at a time
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Advanced within the organization through roles such as Academy Coach, Program Director, and Restaurant Manager
Education
Master of Divinity -
Grace Theological Seminary
Winona Lake, IN
Bachelor of Science - Political Science
Oakland University
Rochester, MI
05.2015
Skills
Adept Communicator interpersonally or with large audiences
Lover of people’s position and potential
Courageous Leader in difficult and ranging contexts
Preaching
Disciple-making
Multicultural Sensitivity
Organizational Leadership
Congregational care
Strategic Planning
Building Order of Service to achieve desired outcomes
Certification
Ordained Minister of the Gospel of Jesus Christ
Licensed Minister of the Gospel of Jesus Christ
Non-Profit Leadership and Management Certificate | Awarded a full scholarship to be a student in Oakland University’s inaugural program.
CCLC+ (Certified Christian Leadership Coach) Credential | Coach Approach Ministries
Leadership Experience
Executive Board Member of Oakland County Sheriff PAL
Board Member of CLASM (Christian Legal Aid of Southeast Michigan)
Former Executive Committee Member Oakland Schools Great Start Collaborative
Former Executive Board Chair of Chosen Kingdom Builders
<ul><li>Daikin Project (Electronics & Consumer Products)</li><li> Developed VILT content and presentations covering technical and non-technical topics.</li><li> Authored video summary scripts and WBT scripts.</li><li> Created assessment question banks and ensured adherence to client guidelines.</li><li> Managed client relationships and project timelines.</li><li> Content creation in English & Hindi. Content conversion from English to Hindi.</li><li>Hyundai Project (Automobile)</li><li> Designed digital training content and presentations for sales and service teams.</li><li> Optimized and restructured business presentations.</li><li> Worked closely with clients to meet requirements.</li><li>Sony Project (Electronics)</li><li> Created VILT presentations for service personnel training.</li><li> Developed online exams and assessments for training sessions.</li><li> Engaged with clients for effective presentation delivery.</li><li>Godrej GCPL VISTAAR Project (FMCG)</li><li> Developed English and Hindi video scripts for training videos.</li><li> Collaborated with SMEs, graphic designers, and audio artists to produce sales training content.</li></ul> at NIIT Ltd.<ul><li>Daikin Project (Electronics & Consumer Products)</li><li> Developed VILT content and presentations covering technical and non-technical topics.</li><li> Authored video summary scripts and WBT scripts.</li><li> Created assessment question banks and ensured adherence to client guidelines.</li><li> Managed client relationships and project timelines.</li><li> Content creation in English & Hindi. Content conversion from English to Hindi.</li><li>Hyundai Project (Automobile)</li><li> Designed digital training content and presentations for sales and service teams.</li><li> Optimized and restructured business presentations.</li><li> Worked closely with clients to meet requirements.</li><li>Sony Project (Electronics)</li><li> Created VILT presentations for service personnel training.</li><li> Developed online exams and assessments for training sessions.</li><li> Engaged with clients for effective presentation delivery.</li><li>Godrej GCPL VISTAAR Project (FMCG)</li><li> Developed English and Hindi video scripts for training videos.</li><li> Collaborated with SMEs, graphic designers, and audio artists to produce sales training content.</li></ul> at NIIT Ltd.
<ul><li>Company Overview: Loggerhead is a premier Florida property insurer that offers a user-friendly process, transparent claim handling, and prompt solutions for policyholders, creating a world-class customer experience.</li><li>Responsible for creating, directing, and managing the Customer Service, Internal Sales, and Agency Support functions for a new Homeowners' Insurance Company in Florida by overseeing the short and long-term strategies of the organization's customer success journey. This may include, but is not limited to, providing strategic recommendations regarding concepts and routines that drive efficiency and empower employees.</li><li>Work closely with the CEO and COO on all aspects of delivering service to customers and agents.</li><li>Provide strategic oversight and guidance to the operational leadership team.</li><li>Work closely with other department heads to support projects or procedures that have a direct impact on customers.</li><li>Responsible for the selection and implementation of the CSAT platform as well as the Customer Relationship Management (CRM) software currently in use with the organization.</li><li>Responsible for building out all operational teams, including job development, standard operating procedures, quality management, and the like.</li><li>Work in an integrated fashion with third-party vendors to provide "world-class" customer service to Policyholders, Agents, and other customers both in and out of inbound and outbound settings.</li><li>Collaborate with business units throughout the organization to design, develop, and implement consumer-focused business practices, procedures, and Corporate Policies.</li></ul> at Loggerhead Reciprocal Interinsurance Exchange<ul><li>Company Overview: Loggerhead is a premier Florida property insurer that offers a user-friendly process, transparent claim handling, and prompt solutions for policyholders, creating a world-class customer experience.</li><li>Responsible for creating, directing, and managing the Customer Service, Internal Sales, and Agency Support functions for a new Homeowners' Insurance Company in Florida by overseeing the short and long-term strategies of the organization's customer success journey. This may include, but is not limited to, providing strategic recommendations regarding concepts and routines that drive efficiency and empower employees.</li><li>Work closely with the CEO and COO on all aspects of delivering service to customers and agents.</li><li>Provide strategic oversight and guidance to the operational leadership team.</li><li>Work closely with other department heads to support projects or procedures that have a direct impact on customers.</li><li>Responsible for the selection and implementation of the CSAT platform as well as the Customer Relationship Management (CRM) software currently in use with the organization.</li><li>Responsible for building out all operational teams, including job development, standard operating procedures, quality management, and the like.</li><li>Work in an integrated fashion with third-party vendors to provide "world-class" customer service to Policyholders, Agents, and other customers both in and out of inbound and outbound settings.</li><li>Collaborate with business units throughout the organization to design, develop, and implement consumer-focused business practices, procedures, and Corporate Policies.</li></ul> at Loggerhead Reciprocal Interinsurance Exchange