Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Saleh

The Colony,TX

Summary

Positive and energetic results-oriented sales professional with account management and relationship building with the ability to prospect, qualify and close sales in person or on the phone. Able to learn quickly and drive sales. Successful in business development and relationship management. Ability to solve complex problems, effective at addressing and resolving diverse issues effectively and efficiently, while using market data to create strategic advantage over competition. Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach. Skilled Business Development leader offering 6 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

Overview

10
10
years of professional experience

Work History

Business Development Manager

Universal EV
09.2022 - Current
  • Identified and established relationships with new and existing customers
  • Educate prospective customers and sell EV (electric vehicle) charging systems
  • Provide Sales Presentation to potential customers on product and revenue
  • Developed sales strategies to drive growth and expansion with set KPI’s
  • Ensured continued satisfaction of current customers
  • Maintain principles for promoting and selling products and services.

Account Manager/Salesperson

World Pac
11.2019 - 09.2022
  • Oversaw business development and customer retention campaigns
  • Engage with clients daily via live contact and follow up with all prospects
  • Quote and calculate rates for products and new services accurately
  • Summarize the agreement and explain next steps
  • Interact with other departments to ensure customer satisfaction
  • Meet established productivity goals: sales, call handling time, records accuracy
  • Work simultaneously with multiple computer applications and databases
  • Meet the measures of success and strive for continuous improvement.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Developed and implemented strategies to increase client retention.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
  • Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
  • Liaised with marketing and sales teams to develop targeted campaigns.
  • Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
  • Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
  • Identified key entry points to enhance market penetration and maximize returns.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Maintained current knowledge of evolving changes in marketplace.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Achieved or exceeded company-defined sales quotas.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Stayed current on company offerings and industry trends.
  • Negotiated prices, terms of sales and service agreements.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Contributed to event marketing, sales and brand promotion.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Met existing customers to review current services and expand sales opportunities.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Recorded accurate and efficient records in customer database.
  • Kept detailed records of daily activities through online customer database.

Regional Account Manager

Advance Components
04.2017 - 11.2019
  • Expanded the Central and Northeast territory, with responsibilities including small to medium and large accounts, as well as new business development
  • Utilize business development/sales skills at a progressive organization where these skills can make a significant impact on the bottom line
  • Applied use of strong sales skills, marketing background and abilities to work well with co-workers and clients
  • Use sales and marketing-oriented skills in the best possible way to achieve the company’s sales goals
  • Reported directly to the CEO regarding annual sales growth
  • Organized and managed the sales team to achieve the required sales targets
  • Analyzed competitive products in terms of reliability and features
  • Calculated sales forecasts for newly launched products – Defined the financial budget and targets for new sales projects
  • Trained new members of the sales force – Monitored the performance of different personnel associated with a project and compare it to the month’s objectives
  • Worked on more than one sales project at a same time.

Account Executive

National Business Research Institute
11.2016 - 03.2017
  • Primary responsibilities were to identify and grow sales of Customer and Employee Satisfaction Surveys as well as Market Research to businesses across the US market
  • Duties Included: Identified and established relationships with new and existing customers
  • Presented Introductory Sales Presentation to potential customers
  • Exceeded sales goals
  • Developed sales strategies to drive growth and expansion
  • Ensured continued satisfaction of current customers
  • Maintained principles for promoting and selling products and services
  • Used knowledge of internal principles and processes to provide customer services.

National Accounts Manager

Bennche ATV
07.2013 - 11.2016
  • Responsible for building and maintaining a dealer network in the power sports industry
  • Meeting and exceeding sales goals and building new relationships with customers
  • Planning and developing business improvement strategies to build and maintain strong dealer relationships
  • Develop account strategies, forecast account revenues and costs, and assess business performance
  • Use market experience, presentation skills, analytical thinking to grow market share
  • Identify, qualify and cultivate new dealers through prospecting, cold calling and warm leads
  • Serve as primary point of contact for new dealer inquiries
  • Liaised with assigned customers to ensure they receive optimal service, providing insight and guidance to identify market challenges while meeting and exceeding monthly sales goals
  • Managing a portfolio of over 80 Powersport dealers 1 million dollars in monthly sales.

Education

Business Administration -

Boise State University

Business Studies -

University of Texas at Dallas

Skills

  • Inside & Outside Sales
  • Customer Growth
  • Manufacturing
  • Prospecting/Cold Calling
  • Project Management
  • EV Charging/Power
  • Government Contracts
  • Pricing/RFP’s/SaaS
  • Customer Focus
  • Follow up & Close
  • Business Development
  • PO Processing and Review
  • Salesforce & Many CRM’s
  • Microsoft Office Suite
  • Relationship Building
  • CRM Platforms
  • Customer Service
  • Client Consultations

Timeline

Business Development Manager

Universal EV
09.2022 - Current

Account Manager/Salesperson

World Pac
11.2019 - 09.2022

Regional Account Manager

Advance Components
04.2017 - 11.2019

Account Executive

National Business Research Institute
11.2016 - 03.2017

National Accounts Manager

Bennche ATV
07.2013 - 11.2016

Business Administration -

Boise State University

Business Studies -

University of Texas at Dallas

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Ryan Saleh