RYAN SANCHEZ
Campbell,CA
Summary
Results-driven professional with extensive experience in the restaurant and brewery industry, adept at overseeing daily operations, driving profitability, and delivering exceptional guest experiences. Skilled in team leadership, financial management, and strategic planning, with a proven track record of increasing revenue, optimizing costs, and enhancing operational efficiency. Strong background in craft beer and alcohol knowledge, menu development, and event planning, ensuring seamless coordination between front-of-house and back-of-house operations. Adept at cultivating a positive workplace culture, mentoring staff, and fostering customer loyalty through high-quality service and innovative marketing initiatives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
Rock Bottom Restaurant and Brewery
02.2021 - 01.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Supervisor
The Doubletree by Hilton
07.2019 - Current
- Ensured wonderful guest experience in regards to food, drink, and room service
- Supported and coached servers, bartenders, and kitchen staff
- Maintained, ordered, and stocked for the hotel store, kitchen, and restaurant
- Directly involved with banquet and event setup and organization
Bartender
The Bywater
06.2018 - 01.2019
- Ensured excellent guest experiences from start to finish
- Responsible for ordering appropriate amount of product for the needs of the bar
- Always mindful of the responsible service of alcohol
Bartender and Shift Manager
Outback Steakhouse
02.2011 - 06.2018
- Provided exceptional service to guests by being friendly, knowledgeable and accommodating
- Managed the basic functions of the restaurant as a shift manager at least four times a week
Education
High School Diploma -
The King's Academy
Sunnyvale, CA06-2006
Skills
- Leadership & Operations Management
- Team Leadership & Staff Development
- Training & Performance Coaching
- Scheduling & Labor Cost Control
- Conflict Resolution & Team Morale Financial & Business Management
- Budgeting & P&L Management
- Inventory & Cost Control
- Sales Forecasting & Revenue Growth Customer Service & Hospitality
- Guest Experience & Satisfaction
- Event Planning & Execution
- Complaint Resolution
- Brewery & Restaurant Expertise
- Craft Beer, Wine & Liquor Knowledge & Pairing
- Bar & Taproom Management
- FOH & BOH Coordination Marketing & Community Engagement
- Social Media & Digital Marketing Strategies
- Promotions & Special Events Coordination
- Community Partnerships & Brand Awareness Technology & POS Systems
- POS & Inventory Management Software (Aloha, Restaurant 365, Crunchtime)
- Scheduling, Budgeting, and Payroll Systems
- Microsoft Office Proficient
Certification
- Allergen Awareness Training Certificate – State-specific programs or ANSI-accredited providers.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
General Manager
Rock Bottom Restaurant and Brewery
02.2021 - 01.2025
Supervisor
The Doubletree by Hilton
07.2019 - Current
Bartender
The Bywater
06.2018 - 01.2019
Bartender and Shift Manager
Outback Steakhouse
02.2011 - 06.2018
- Allergen Awareness Training Certificate – State-specific programs or ANSI-accredited providers.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
High School Diploma -
The King's Academy
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