Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Schaeffer

Reading,PA

Summary

Dynamic owner and artist with extensive experience in small business operations and client relations at Olde Penn Ave Tattoo. Proven track record in fostering strong customer connections, driving repeat business, and implementing effective marketing strategies. Skilled in financial planning and team oversight, ensuring a thriving and professional environment for both clients and staff.

Overview

18
18
years of professional experience

Work History

Owner/Artist

Olde Penn Ave Tattoo
09.2017 - Current
  • Manage day-to-day business operations.
  • Develop and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversee daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Train and motivate employees to perform daily business functions.
  • Interact well with customers to build connections and nurture relationships.
  • Design and execute tattoos on clients in a professional atmosphere.
  • In person consultations to discuss ideas for their tattoos as well as booking appointments.
  • Providing a clean and comfortable environment for clients to want to come back.
  • Design and launch new marketing to encourage growth.
  • Managing appointments.
  • Tracking revenue, sales targets and maintaining monthly budget.
  • Training new artists to tattoo and promote themselves as well as daily shop duties.


Owner/Artist

Lost Soul Tattoo
02.2011 - 06.2020
  • Manage day-to-day business operations.
  • Develop and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversee daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Train and motivate employees to perform daily business functions.
  • Interact well with customers to build connections and nurture relationships.
  • Design and execute tattoos on clients in a professional atmosphere.
  • In person consultations to discuss ideas for their tattoos as well as booking appointments.
  • Providing a clean and comfortable environment for clients to want to come back.
  • Design and launch new marketing to encourage growth.
  • Managing appointments.
  • Tracking revenue, sales targets and maintaining monthly budget.
  • Training new artists to tattoo and promote themselves as well as daily shop duties.

Owner/Artist

Flawless Victory Tattoo
08.2014 - 08.2017
  • Manage day-to-day business operations.
  • Develop and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversee daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Train and motivate employees to perform daily business functions.
  • Interact well with customers to build connections and nurture relationships.
  • Design and execute tattoos on clients in a professional atmosphere.
  • In person consultations to discuss ideas for their tattoos as well as booking appointments.
  • Providing a clean and comfortable environment for clients to want to come back.
  • Design and launch new marketing to encourage growth.
  • Managing appointments.
  • Tracking revenue, sales targets and maintaining monthly budget.
  • Training new artists to tattoo and promote themselves as well as daily shop duties.

Shift Manager

Domino's Pizza
02.2008 - 05.2010
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Kept employees operating productively and working on task to meet business and customer needs.

Education

High School Diploma -

Wilson High School
Sinking Spring, PA

Skills

  • Small business operations
  • Relationship building
  • Customer relations
  • Client service
  • Team oversight
  • Business management
  • Consulting
  • Financial planning
  • Business marketing
  • Business development

Timeline

Owner/Artist

Olde Penn Ave Tattoo
09.2017 - Current

Owner/Artist

Flawless Victory Tattoo
08.2014 - 08.2017

Owner/Artist

Lost Soul Tattoo
02.2011 - 06.2020

Shift Manager

Domino's Pizza
02.2008 - 05.2010

High School Diploma -

Wilson High School