Summary
Overview
Work History
Education
Skills
Timeline
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RYAN SCHAUM

New York

Summary

Accomplished Account Manager with 4 years of experience driving customer satisfaction and retention, revenue growth, and development of successful GTM strategies. Proven track record in contract negotiation, key account management, and CRM implementations to increase internal efficiency. Skilled in analyzing trends in sales data, and developing product offerings to diversify revenue streams.

Overview

4
4
years of professional experience

Work History

Account Manager - B2B Business Development

Live Building Systems
05.2021 - Current
  • Implemented GTM marketing strategy that increased engagement over 200% from baseline campaigns, leading to a 28% increase in inbound sales inquiries.
  • Led quarterly business review meetings effectively to drive 8% YoY increase in customer retention rates across my team.
  • Developed and delivered tailored presentations to senior executives, which led to the acquisition of 4 new clients and over $1.25m in new business.
  • Collaborated with cross-functional development teams to design and deliver a new product to our clients, which scaled to over $300k in new revenue in its first year.

Business Operations Intern

Live Building Systems, LLC
05.2021 - 09.2021
  • Collaborated with cross-functional teams to identify opportunities for process improvements and cost savings of over $75,000 per year.
  • Supported the implementation of new software systems which reduced service ticket resolution times by 15%.
  • Contributed to the development of comprehensive strategic plans by conducting research on industry best practices and emerging trends.
  • Participated in project management activities, assisting in the planning, execution, and monitoring of key initiatives.

Business Operations Coordinator

Association for Digital Asset Management
09.2020 - 05.2021
  • Served as a liaison between departments to promote collaboration in achieving shared objectives.
  • Contributed to the development of long-term strategic plans by analyzing market trends and competitive landscapes in the cryptocurrency financial industry.
  • Coordinated cross-functional teams to complete high-priority projects on time and within budget.
  • Contributed to internal regulatory research projects, staying updated on industry laws, regulations, and best practices.

Development Intern

Center for Educational Innovation (CEI)
05.2020 - 08.2020
  • Organized workshops for community partners that fostered collaboration and maximized resource sharing among local organizations.
  • Created visually appealing presentations that effectively communicated complex information to diverse audiences during meetings or conferences.
  • Created interesting and entertaining posts for company's social media sites that increased awareness of the organization's mission.
  • Coordinated event logistics for annual fundraisers, resulting in $500k (13% increase) in donations at the yearly event.

Education

Bachelor of Science - Political Science

Trinity College
Hartford, CT
05.2022

High School Diploma -

Hackley School
Tarrytown, NY
06.2018

Skills

    Time Management

    Adaptability and Flexibility

    Data Analysis

    Problem-Solving

    Cross-Functional Team Collaboration

    Relationship Building

Timeline

Account Manager - B2B Business Development

Live Building Systems
05.2021 - Current

Business Operations Intern

Live Building Systems, LLC
05.2021 - 09.2021

Business Operations Coordinator

Association for Digital Asset Management
09.2020 - 05.2021

Development Intern

Center for Educational Innovation (CEI)
05.2020 - 08.2020

Bachelor of Science - Political Science

Trinity College

High School Diploma -

Hackley School

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RYAN SCHAUM