Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Ryan Schindler

St Louis,MO

Summary

Adept at fostering client relationships and excelling in sales presentations, I significantly boosted client satisfaction and retention at The Insurance Center. My expertise in policy analysis and proactive team collaboration led to surpassing sales targets, demonstrating my ability to blend technical knowledge with exceptional interpersonal skills.

Overview

2025
2025
years of professional experience

Work History

Insurance Broker

The Insurance Center
  • Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
  • Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
  • Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
  • Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
  • Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Calculated quotes and educated potential clients on insurance options.
  • Achieved high customer retention rates by maintaining open communication channels and addressing concerns promptly.
  • Participated in ongoing professional development, staying current with insurance best practices and emerging industry trends.
  • Enhanced customer loyalty by delivering timely and accurate policy updates and renewal information.
  • Met with prospective customers and business owners in homes, businesses, and other settings.
  • Advised small businesses on selecting employee benefit packages that balanced cost-effectiveness with comprehensive offerings.
  • Maintained high standards of customer service by building relationships with clients.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Educated clients on insurance policies and procedures.
  • Finalized sales and collected necessary deposits.
  • Conducted annual reviews of existing policies to update information.
  • Collected premiums on or before effective date of coverage.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Lead Carpenter/ Owner

P&R Handyman
07.2015 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.

Insurance Agent

Allstate Corp
04.2005 - 07.2011
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
  • Worked closely with other team members to optimize sales strategies and achieve regional goals.
  • Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
  • Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
  • Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
  • Assisted clients in navigating the often complex claims process, ensuring they received fair and timely resolutions.
  • Consistently exceeded monthly sales quotas by effectively presenting product offerings to potential customers.
  • Identified potential risks in client businesses and recommended appropriate insurance coverage.
  • Mentored junior agents, sharing industry insights and best practices for success in the field.
  • Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
  • Established a solid reputation within the community as a knowledgeable and reliable resource for all things insurancerelated.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
  • Streamlined administrative tasks, improving overall office efficiency and productivity.
  • Customized insurance packages to client needs, enhancing customer satisfaction and loyalty.
  • Boosted sales team morale and performance by leading informative training sessions on new products and sales techniques.

Insurance Agent

Missouri Farm Bureau
01.2000 - 03.2005
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.

Education

Certificate - Electrical Drafting

Meramac Community College , St Louis, MO

High School Diploma - Gender Studies

Oakville Senior High School, St Louis, MO
06.1994

Skills

  • Proactive team player
  • Sales presentations
  • Claims handling
  • Driven
  • Life and health insurance
  • Underwriting principles
  • Premium financing
  • Commission-based sales
  • Policy coverage expert
  • Property insurance
  • Policy analysis
  • Award-winning sales professional
  • Risk mitigation
  • Skilled negotiator
  • Talented salesperson
  • Client relations expert
  • Financial planning
  • Warm and cold leads development
  • Home and recreational insurance sales
  • Client acquisition expert
  • Retirement planning
  • Financial planning products
  • Finance background
  • Top-rated sales performance
  • Prospecting skills
  • Cold calling
  • Underwriting
  • Complaint handling and resolution
  • Excellent communication skills
  • Casualty auto insurance
  • Recommend financial products
  • Long-term care expert
  • Relationship development skills
  • Commission-based sales experience
  • Property and casualty products
  • Commercial insurance
  • Customer service
  • Client retention
  • Quotes and sales
  • Account management
  • Client relations
  • Client account management
  • Policy renewals
  • Customer follow-up
  • Client needs analysis
  • Leads prospecting
  • New client acquisition
  • Business planning
  • Operations management
  • Marketing strategies
  • Negotiation
  • Auto insurance
  • Upselling
  • Life insurance
  • Territory expansion
  • Asset protection expertise
  • Lead development
  • Vision and dental insurance
  • Financial analysis software
  • Marketing management
  • Health insurance
  • Policy writing
  • Email marketing
  • Revenue generation
  • Private insurance
  • Insurance program management
  • Insurance product promotion
  • Relationship building
  • Life insurance sales
  • Client prospecting
  • Group presentations
  • Data entry
  • Customer complaint resolution
  • Client interviews
  • New agent training
  • Direct marketing
  • Policy changes
  • Billing procedures
  • Financial needs assessment

Accomplishments

I won Agent of the Year for four years running with the Missouri Farm Bureau, and they sent me on trips all around the world, and treated me to the most luxurious accommodations.

Timeline

Lead Carpenter/ Owner - P&R Handyman
07.2015 - Current
Insurance Agent - Allstate Corp
04.2005 - 07.2011
Insurance Agent - Missouri Farm Bureau
01.2000 - 03.2005
Insurance Broker - The Insurance Center
Meramac Community College - Certificate, Electrical Drafting
Oakville Senior High School - High School Diploma, Gender Studies
Ryan Schindler