Microsoft
Ryan Scott
610 Modoc LN Oxon Hill ,MD
Summary
Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Industrious Marketing Specialist offering 9 years of marketing experience along with a decisive and hardworking approach. Talent for devising creative strategies. Demonstrated knowledge of graphic design, copywriting and project management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Club Promoter
Pressure Planet
02.2021 - Current
- Used various market research tools and techniques to gather, analyze and interpret data.
- Negotiated deals with artists and DJs, securing top talent to perform at club and attract large crowds.
- Improved customer satisfaction by addressing concerns promptly and efficiently resolving any issues that arose during events or promotions.
- Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.
- Utilized local demographics, trends and forums to create buzz and optimize growth.
- Developed questionnaires and facilitated focus group discussions.
- Continuously adapted marketing strategies in response to changing market conditions, ensuring club remained at forefront of industry trends and customer preferences.
- Implemented innovative promotional strategies that set club apart from competitors in increasingly crowded marketplace.
- Managed social media accounts to engage potential customers, creating loyal online following that translated into increased foot traffic.
- Engaged social media influencers to collaborate on partnerships.
- Collaborated with cross-functional teams to develop and implement market research strategies.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Maximized revenue by consistently meeting and exceeding sales targets for admission tickets and VIP packages.
- Developed comprehensive event calendars in advance of each season, strategically positioning key dates to maximize attendance potential during peak periods throughout year.
- Utilized specialized software to capture and process data.
- Established partnerships with local businesses for cross-promotions, enhancing club's visibility in community.
- Established online presence on social media platforms and other mediums to elicit customer engagement.
- Generated reports to support development and implementation of marketing plans.
- Analyzed market trends to develop targeted promotions that appealed to specific demographics within local community.
- Wrote engaging and successful marketing, advertising, and website copy.
- Tracked key metrics and developed spreadsheets and data models.
- Streamlined sales process by creating easy-to-navigate online booking platforms for customers, reducing administrative workload for venue staff.
- Created and distributed surveys for data collection and analysis.
- Maintained professional image while representing club at various industry-related functions and networking opportunities.
- Used knowledge of area, local events, trends and other market research to capture attention and generate event attendance.
- Coordinated event logistics, including staffing, security and entertainment schedules, ensuring seamless execution of each event.
- Boosted club attendance by implementing strategic marketing campaigns and promotional events.
- Tracked sales performance data to identify areas for improvement and adjust marketing tactics accordingly for greater effectiveness.
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Collaborated with venue staff to ensure optimal guest experience through attentive service and well-maintained facilities.
Sales Agent
Lipbeat
02.2018 - 02.2021
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Logged reports, expenses, receipts, and sales in company database.
- Set and achieved company defined sales goals.
- Contributed to event marketing, sales and brand promotion.
- Kept detailed records of daily activities through online customer database.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Developed strong relationships with clients through excellent customer service and regular follow ups.
- Maintained current knowledge of evolving changes in marketplace.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Use to track pipeline activity and analyze sales trends.
- Used Salesforce CRM software to record personal information and purchases of contacted prospects.
Receptionist Coordinator
The Hair Spa Salon
02.2017 - 03.2019
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Maintained up-to-date knowledge of company policies, procedures, and offerings to better serve clients and assist coworkers when necessary.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Ensured welcoming environment for clients by maintaining clean and organized reception area.
- Collaborated with team members to ensure seamless coordination of daily operations and special events.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Monitored front areas so that questions could be promptly addressed.
- Reduced wait times for clients by effectively directing calls to appropriate departments and personnel.
- Completed bi-weekly payroll for employees.
Education
High School Diploma -
Richard Montgomery High School
Rockville, MD01.2011
Skills
- Marketing Collateral Development
- Analytical Thinking
- Communications management
- Public and Media Relations
- Channel Marketing
- Competitive Research
- Customer Presentations
- Invoice Verification
- Strategic Planning
- Relationship Building
- Brand Promotion
- Project Management
- Marketing Strategies
- Team Collaboration
- Strong networking
- Evaluation of Marketing Campaigns
- Database Management
- Graphic Design
- Brand Development
- Venue Selection
- Marketing strategy
- Pricing Analysis
- Customer Service
- Performance Analysis
- Customer Complaint Resolution
- Expert in [Software]
- Email Marketing
- CRM Software
- Team Leadership
- Global Marketing
- Google Analytics
- Vendor Relationship Management
- Customer Meeting Organization
Software
Certification
- Licensed [Job Title] - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
Timeline
Club Promoter
Pressure Planet
02.2021 - Current
Sales Agent
Lipbeat
02.2018 - 02.2021
Receptionist Coordinator
The Hair Spa Salon
02.2017 - 03.2019
High School Diploma -
Richard Montgomery High School
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