Ryan Scott
Plymouth,US
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Assistant Service Manager
Jordan Automotive
04.2024 - Current
- Engaged in discussions with clients to determine their specific service needs, creating viable and practical remedies.
- Met with customers to discuss service needs and offer available solutions.
- Enhanced customer satisfaction through prompt and professional resolution of service-related issues.
- Directed a high-performing team of technicians, ensuring the timely completion of maintenance tasks while upholding superior craftsmanship.
Service Advisor
Oliver Ford
07.2023 - 03.2024
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Technical Recruiting and Training Manager
Superior Home Services
09.2017 - 02.2019
- Implemented diverse instructional approaches to enrich learning experiences and optimize program outcomes.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Trained new hires to perform cross-training exercises with experienced workers.
Education
High School Diploma -
Berrien Springs High School
Berrien Springs, MI06.2011
Skills
- Customer service focus
- Staff Training and Development
- Technical knowledge
- Service planning
Resume
today, True
Timeline
Assistant Service Manager
Jordan Automotive
04.2024 - Current
Service Advisor
Oliver Ford
07.2023 - 03.2024
Technical Recruiting and Training Manager
Superior Home Services
09.2017 - 02.2019
High School Diploma -
Berrien Springs High School
Similar Profiles
WILLIAM MASSEYWILLIAM MASSEY
Repair Tech. at Jordan AutomotiveRepair Tech. at Jordan Automotive
Morad AL-QadiMorad AL-Qadi
Projects Department Manager at Jordan Media Institute - JordanProjects Department Manager at Jordan Media Institute - Jordan
GINGER STEMNOCKGINGER STEMNOCK
Assistant Principal at Jordan High School & Jordan VAPA MagnetAssistant Principal at Jordan High School & Jordan VAPA Magnet
Erin ColuciErin Coluci
Clinical Solutions Specialist at SignetClinical Solutions Specialist at Signet
ISAIAS FRIASISAIAS FRIAS
CNC Adult Education Instructor at Marshall County Adult EducationCNC Adult Education Instructor at Marshall County Adult Education