Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan scott

Summary

Dynamic Field Service Technician with a proven track record at Holt Cat, excelling in problem-solving and customer service. Recognized for enhancing customer satisfaction through efficient troubleshooting and repair. Skilled in technical documentation and field repairs, consistently delivering timely solutions while maintaining professionalism and a positive attitude.

Overview

24
24
years of professional experience

Work History

Felid Service Tech

Holt Cat
08.2018 - Current
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed safety procedures to avoid injuries in field.

Shop Service

Holt Caterpillar
08.2016 - 08.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Aviation Structure Mechanic

Spirit AeroSystems
05.2006 - 08.2016

2006-2008 Production mechanic for the 41 section of the 737 NG fuselage. Drilling and installing various structures of the 41 section.

2008-2012 41section production lead mechanic.

Repair and damage control. Help locate parts, tooling, and hardware when unattainable. Helped finish and preform jobs when crew member's were off or sick. Insured job sales were completed at end of shift.

2012-2014 Spirit Aerosystems rapid response team.

2014-2016 Rapid response team lead.

  • Consistently met deadlines for scheduled aircraft maintenance by efficiently organizing and prioritizing daily tasks.
  • Enhanced aircraft safety by conducting thorough structural inspections and identifying areas requiring repair or maintenance.
  • Expedited turnaround times for urgent repairs by effectively prioritizing tasks and working efficiently under pressure.

Fertilizer and Chemical Applicator

Two River Coop
05.2001 - 05.2006

Custom application of fertilizer and chemicals to crops.

Repair/maintenance of equipment and facilities

Assistant manager 2005 -2006

Daily operations and sales.

Grain sales and check disbursement.

Make and deliver livestock feed





Education

Udall Highschool
Udall, KS

Skills

  • Problem-solving
  • Positive attitude
  • Troubleshooting and repair
  • Field repairs
  • Customer service
  • Technical troubleshooting

Timeline

Felid Service Tech

Holt Cat
08.2018 - Current

Shop Service

Holt Caterpillar
08.2016 - 08.2018

Aviation Structure Mechanic

Spirit AeroSystems
05.2006 - 08.2016

Fertilizer and Chemical Applicator

Two River Coop
05.2001 - 05.2006

Udall Highschool
Ryan scott