Tech-savvy innovator with a strong background in emerging technologies and a relentless drive for continuous improvement. Proven ability to identify opportunities for technological enhancements and successfully implement effective solutions. Skilled at leveraging new tools and methods to solve complex problems and enhance productivity. Thrives in fast-paced environments, consistently driving technological advancements to achieve optimal results.
Overview
23
23
years of professional experience
Work History
Management /Waitress/Prep-Cook
The Butcher's Block
05.2002 - Current
Consistently performed with excellence during high-pressure scenarios by maintaining composure.
Ensured dining environment remained tidy for enhanced guest satisfaction.
Used cash registers and credit card machines to cash out customers.
Facilitated efficient shift transitions through effective interpersonal collaboration.
Kept server areas clean and stocked to increase efficiency while working tables.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Executed opening, closing and shift change tasks to maintain restaurant efficiency.
Increased sales significantly by upselling higher-end products to customers.
Demonstrated strong multitasking abilities, managing multiple customers simultaneously without compromising quality or speed.
Arranged and prepped cooking supplies and workstations efficiently for optimal productivity during shift transitions.
Reduced food waste by properly storing ingredients and monitoring expiration dates.
Executed directives from head chef to streamline meal preparation processes.
Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Played a key role in mentoring newly hired dining room and kitchen team members.
Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Effectively managed operations to guarantee seamless service.
Executed a broad array of meals, emphasizing versatility in the kitchen.
Optimized shift productivity by organizing ingredients prior to high-demand periods.
Upheld high standards of cleanliness, ensuring safe and hygienic work environment.
Managed catering operations, maintaining high standards in demanding situations.
Prepared and served various food items in fast-paced environment.
Proved successful working within tight deadlines and a fast-paced environment.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Mastered detailed understanding of menu information to reliably provide insight into item origins, contents and culinary processes.
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Inventory Cycle Counter/Office Administrator
Barrette Outdoor Living Inc.
02.2017 - 04.2025
Assessed root causes of inventory issues and implemented corrective measures.
Performed regular physical inventory counts to verify accuracy of recorded quantities.
Identified slow-moving or obsolete items through analysis of sales trends and worked with sales team to develop strategies for clearance or promotion.
Performed general administrative tasks including photocopying documents, scanning files, faxing paperwork.
Handled incoming calls, emails, and mail; directed inquiries to appropriate personnel or provided necessary information.
Managed and maintained accurate filing system for all company documents, ensuring easy retrieval and organization.
Maintained inventory of office supplies and placed orders as needed to ensure smooth work flow.
Performed data entry using Microsoft Office Suite (Word, Excel, PowerPoint)
Resolved customer complaints or issues promptly through effective communication skills.
Maintained an organized workspace that facilitated quick access to essential resources.
Served as point person for troubleshooting technical issues with office equipment such as printers or computers.
Developed and maintained positive relationships with clients, vendors, and other external stakeholders through effective communication skills.
Delivered instruction on appropriate utilization of office applications, boosting team efficiency.
Ensured compliance with company policies and procedures regarding data privacy and security.
Responded promptly to inquiries from clients or customers regarding products or services offered by the company.
Distributed incoming mail/packages promptly throughout the organization.
Performed quality checks on incoming shipments to verify accuracy and condition of goods.
Utilized warehouse management system to track and monitor inventory movement.
Collaborated with cross-functional teams to resolve any issues related to shipping, receiving, or inventory discrepancies.
Maintained organized filing systems for shipping documents, invoices, and purchase orders.
Prepared shipping labels, packing lists, and bills of lading accurately and efficiently.
Provided support in coordinating international shipments including customs documentation preparation and adherence to import/export regulations.
Monitored shipment tracking information using various software tools or platforms such as GPS systems or online portals.
Served as a point of contact for customers regarding shipment status updates or inquiries.
Collaborated with vendors to resolve any issues related to product quality or delivery timelines.
Optimized warehouse layout to improve space utilization and streamline picking/packing processes.
Provided support during peak seasons or high-volume periods by managing increased order volumes effectively
Utilized warehouse management system (WMS) to track incoming and outgoing shipments, maintaining high levels of accuracy.
Maintained cleanliness and organization of the warehouse by implementing effective storage solutions and conducting regular inspections.
Assisted in the development of standard operating procedures (SOPs) for key logistics processes such as receiving, picking/packing, and shipping.
Conducted root cause analysis on inventory discrepancies and implemented corrective actions to prevent future occurrences.
Implemented lean principles such as 5S methodology and visual management techniques to optimize workflow efficiency.
Mentored junior associates providing guidance on best practices for efficient warehousing operations.
Maintained documentation of all logistics activities including invoices, bills of lading, and customs forms.
Assisted in the preparation of import/export documents such as commercial invoices and packing lists.
Monitored shipment schedules to ensure compliance with customer requirements and deadlines.
Performed data entry tasks accurately and efficiently to update inventory systems with incoming/outgoing products.
Assisted in resolving any discrepancies or issues related to shipments or deliveries.
Audited freight bills/invoices for accuracy before processing payments.
Branch Manager, Driver Services at State of Tennessee Dept. of Safety and Homeland SecurityBranch Manager, Driver Services at State of Tennessee Dept. of Safety and Homeland Security