Ryan Selby
Maintenance/Setup Tech
Parma,Michigan
Summary
Knowledgeable customer service professional with demonstrated talents in machine maintenance and repairs. Skillfully evaluate customer needs, locate issues and repair malfunctions to complete high-quality work exceeding customer expectations. Well-organized and diligent with leadership, problem solving skills built over 14 years of work.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
1
1
Certificate
Work History
Asst Manager
Jets Pizza
Jackson, MI
12.2021 - 02.2022
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Cross-trained existing employees to maximize team agility and performance.
- Recorded inventory sales into organization's weekly income report.
- Raised performance in areas of sales, and operations by identifying and targeting areas in need of improvement.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Certified Swing Manager
McDonald's
Jackson, MI
06.2021 - 01.2022
- Monitored premises and assigned tasks to keep facilities clean, neat, stocked and organized.
- Trained crew members on how to perform tasks correctly.
- Managed employee performance to give guests accurate, efficient and personable service each and every time.
- Maximized quality assurance by completing frequent line checks.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Oversaw 6 closing shifts each week with up to 13 employees and as much as $6,400 in business.
- Trained crew members on how to perform tasks correctly
- Monitored premises and assigned tasks to keep facilities clean, neat, stocked and organized
Setup Technician
JSP International
Jackson, MI
07.2020 - 07.2021
- Protected molds from damage through proper handling and storage between use.
- Inspected molds to identify maintenance and repair needs.
- Worked with engineering to carry out inspections and improve procedures on future runs.
- Blew out water lines for preventive maintenance.
- Set up scheduled machines to meet demands of different production plans.
- Employed Mig welding techniques to assemble parts and components.
- Maintained clean and organized tool sets for production runs.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
Lead Technician
Gold N Treasures
Oil City, PA
05.2015 - 07.2019
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Efficiently troubleshot and repaired electronic equipment to cut company costs and maximize productivity.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Oversaw takedown, packaging, and shipping for online sale items.
- Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
- Checked, organized and displayed inventory attractively to promote patron interest.
- Assessed quality and value of incoming items and offered customers loans.
- Designed remote security system to oversee daily activity for 3 locations.
Network Specialist
Crawford Technical Solutions
Oil City, PA
05.2013 - 12.2015
- Installed firewalls and VPNs to increase and manage client network security.
- Troubleshot and maintained networking devices and infrastructure across enterprise.
- Mitigated risk by analyzing complex computer systems to assess vulnerabilities.
- Administered software licensing and purchasing for effective installation of network.
- Identified and immediately resolved issues with network devices.
- Maintained thorough understanding of local area and wide area networking and components.
- Configured and installed wireless controllers, routers and switches.
- Upgraded and expanded network systems and components.
- Upgraded network software and hardware for optimized performance.
- Tested and evaluated database software to improve performance and usability.
- Completed remote repairs involving software solutions and hardware repairs.
Lead Technical Specialist
Wireless Connection
Toledo, OH
01.2010 - 05.2013
- Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
- Tracked diagnostic results and collaborated with managers to resolve issues.
- Installed new wiring and connections to complete connections and bypass cable faults.
- Created detailed estimates and accurate work order documentation, factoring in labor costs and materials needed to successfully complete high-quality work.
- Completed skilled installations and thorough set up of home theater and car audio systems.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained daily workload of about 8 repair projects per day.
Certified Direct Care Worker
Macomb Residential Opportunities Inc.
Ida, MI
01.2007 - 07.2010
- Scheduled and accompanied clients to medical appointments.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Administered medication as directed by physician.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Kept clients engaged in social networks and communities for personal health and growth.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented vitals, behaviors and medications in client medical records.
- Monitored and assisted residents through individual service plans.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Worked with group of 12 employees, overseeing 24/7 care of 6 residents.
Education
Associate of Applied Science - IT-CNS (Computer Networking Systems)
ITT Technical Institute - Maumee
Maumee, OH 08.2008 - 03.2011
GED -
Orchard Center
Monroe, MI 03.2007 - 04.2007
Skills
Problem solving ability
undefinedAccomplishments
- Collaborated with team of three in the development of Venango Supply Database project.
- Successfully trained Venango staff and dock workers to use DDI Inform software
- Project was in total $147,356 with equipment costs
- Total of 5 two-way VPN tunnels from main warehouse to Satellite locations.
- 47 New machines
- 5 VPN's
- 5 AC Wireless Networks
- Inventory scanners for each location
Certification
ServSafe Manager
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is only meaningful and enjoyable if it feels like your own....
-Michelle Obama
Timeline
Asst Manager
Jets Pizza
12.2021 - 02.2022
ServSafe Manager
10-2021
Certified Swing Manager
McDonald's
06.2021 - 01.2022
Setup Technician
JSP International
07.2020 - 07.2021
Lead Technician
Gold N Treasures
05.2015 - 07.2019
Network Specialist
Crawford Technical Solutions
05.2013 - 12.2015
Lead Technical Specialist
Wireless Connection
01.2010 - 05.2013
Associate of Applied Science - IT-CNS (Computer Networking Systems)
ITT Technical Institute - Maumee
08.2008 - 03.2011
GED -
Orchard Center
03.2007 - 04.2007
Certified Direct Care Worker
Macomb Residential Opportunities Inc.
01.2007 - 07.2010
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