Ryan Selby
Maintenance/Setup Tech
Parma,Michigan
Summary
Knowledgeable customer service professional with demonstrated talents in machine maintenance and repairs. Skillfully evaluate customer needs, locate issues and repair malfunctions to complete high-quality work exceeding customer expectations. Well-organized and diligent with leadership, problem solving skills built over 14 years of work.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
1
1
Certificate
Work History
Asst Manager
Jets Pizza
Jackson, MI
12.2021 - 02.2022
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Cross-trained existing employees to maximize team agility and performance.
- Recorded inventory sales into organization's weekly income report.
- Raised performance in areas of sales, and operations by identifying and targeting areas in need of improvement.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Certified Swing Manager
McDonald's
Jackson, MI
06.2021 - 01.2022
- Monitored premises and assigned tasks to keep facilities clean, neat, stocked and organized.
- Trained crew members on how to perform tasks correctly.
- Managed employee performance to give guests accurate, efficient and personable service each and every time.
- Maximized quality assurance by completing frequent line checks.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Oversaw 6 closing shifts each week with up to 13 employees and as much as $6,400 in business.
- Trained crew members on how to perform tasks correctly
- Monitored premises and assigned tasks to keep facilities clean, neat, stocked and organized
Setup Technician
JSP International
Jackson, MI
07.2020 - 07.2021
- Protected molds from damage through proper handling and storage between use.
- Inspected molds to identify maintenance and repair needs.
- Worked with engineering to carry out inspections and improve procedures on future runs.
- Blew out water lines for preventive maintenance.
- Set up scheduled machines to meet demands of different production plans.
- Employed Mig welding techniques to assemble parts and components.
- Maintained clean and organized tool sets for production runs.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
Lead Technician
Gold N Treasures
Oil City, PA
05.2015 - 07.2019
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Efficiently troubleshot and repaired electronic equipment to cut company costs and maximize productivity.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Oversaw takedown, packaging, and shipping for online sale items.
- Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
- Checked, organized and displayed inventory attractively to promote patron interest.
- Assessed quality and value of incoming items and offered customers loans.
- Designed remote security system to oversee daily activity for 3 locations.
Network Specialist
Crawford Technical Solutions
Oil City, PA
05.2013 - 12.2015
- Installed firewalls and VPNs to increase and manage client network security.
- Troubleshot and maintained networking devices and infrastructure across enterprise.
- Mitigated risk by analyzing complex computer systems to assess vulnerabilities.
- Administered software licensing and purchasing for effective installation of network.
- Identified and immediately resolved issues with network devices.
- Maintained thorough understanding of local area and wide area networking and components.
- Configured and installed wireless controllers, routers and switches.
- Upgraded and expanded network systems and components.
- Upgraded network software and hardware for optimized performance.
- Tested and evaluated database software to improve performance and usability.
- Completed remote repairs involving software solutions and hardware repairs.
Lead Technical Specialist
Wireless Connection
Toledo, OH
01.2010 - 05.2013
- Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
- Tracked diagnostic results and collaborated with managers to resolve issues.
- Installed new wiring and connections to complete connections and bypass cable faults.
- Created detailed estimates and accurate work order documentation, factoring in labor costs and materials needed to successfully complete high-quality work.
- Completed skilled installations and thorough set up of home theater and car audio systems.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained daily workload of about 8 repair projects per day.
Certified Direct Care Worker
Macomb Residential Opportunities Inc.
Ida, MI
01.2007 - 07.2010
- Scheduled and accompanied clients to medical appointments.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Administered medication as directed by physician.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Kept clients engaged in social networks and communities for personal health and growth.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented vitals, behaviors and medications in client medical records.
- Monitored and assisted residents through individual service plans.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Worked with group of 12 employees, overseeing 24/7 care of 6 residents.
Education
Associate of Applied Science - IT-CNS (Computer Networking Systems)
ITT Technical Institute - Maumee
Maumee, OH 08.2008 - 03.2011
GED -
Orchard Center
Monroe, MI 03.2007 - 04.2007
Skills
Problem solving ability
Equipment installation
Mechanical expertise
Safety awareness
Blueprint and schematic understanding
Hand and power tools
Plumbing
Server support
Security updates
Technical Support
Hiring standards
Cost controls
Workflow planning
Scheduling
Safe food handling
Kitchen staff coordination
Accomplishments
- Collaborated with team of three in the development of Venango Supply Database project.
- Successfully trained Venango staff and dock workers to use DDI Inform software
- Project was in total $147,356 with equipment costs
- Total of 5 two-way VPN tunnels from main warehouse to Satellite locations.
- 47 New machines
- 5 VPN's
- 5 AC Wireless Networks
- Inventory scanners for each location
Certification
ServSafe Manager
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is only meaningful and enjoyable if it feels like your own....
-Michelle Obama
Timeline
Asst Manager
Jets Pizza
12.2021 - 02.2022
ServSafe Manager
10-2021
Certified Swing Manager
McDonald's
06.2021 - 01.2022
Setup Technician
JSP International
07.2020 - 07.2021
Lead Technician
Gold N Treasures
05.2015 - 07.2019
Network Specialist
Crawford Technical Solutions
05.2013 - 12.2015
Lead Technical Specialist
Wireless Connection
01.2010 - 05.2013
Associate of Applied Science - IT-CNS (Computer Networking Systems)
ITT Technical Institute - Maumee
08.2008 - 03.2011
GED -
Orchard Center
03.2007 - 04.2007
Certified Direct Care Worker
Macomb Residential Opportunities Inc.
01.2007 - 07.2010