Ryan S. Ellis
Summary
Well-organized administrative professional, experienced in medical office support. Effectively coordinate documents, records and resources to maintain smooth daily operations. Looking for an opportunity where I can maximize my organizational, problem solving and communication skills .
Overview
6
6
years of professional experience
Work History
Access Coordinator II
Children's Hospital of Philadelphia, CHOP
Philadelphia, PA
02.2024 - Current
- Worked closely with insurance companies to verify coverage details and obtain necessary authorizations for services rendered.
- Answered incoming calls, scheduled appointments and filed medical records.
- Verified patient insurance eligibility and entered patient information into system.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Check out patients and schedule future appointments
- Answer 40 -60 calls a day
Office Coordinator for Gastroenterology
Children's Hospital of Philadelphia
Philadelphia, PA
09.2022 - 02.2024
- Scheduled and coordinated physician meetings, trips for conferences and peer to peers to overturn denied services and medications.
- Served as contact person and source of information to maintain good relationship with patients.
- Answered incoming calls and recorded accurate messages for clinical staff.
- Obtained signatures for patient's supply/medication orders and plan of care forms.
- Received and distributed mail, letters and packages.
- Drafted letters and correspondences for providers
- Coordinated repairs for office equipment to keep equipment functional and running
- Organized and distributed incoming and outgoing mail and packages for entire department
Operating Room Coordinator for Anesthesia
Penn Medicine: University of Pennsylvania Health System
Philadelphia, PA
11.2019 - 09.2022
- Planned and coordinated training workshops for faculty and residents when introducing new equipment and machines
- Ensured all residents and attending doctors stayed up to date on credentials necessary to treat patients and operate medical equipment
- Liaison between Anesthesia, Peri-op services and Surgical departments
- Established strong relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Member of the OR scheduling team which ensures surgeons are in appropriate O.R.s
- Stocked O.R.s with appropriate Anesthesia forms, labels and other items for patient care
- Communicate important patient information to anesthesia providers prior to surgery
- Coordinate patient consultations for the Anesthesia department prior to surgery
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained communication and transparency with governing boards, department heads and medical staff.
Education
Bachelor of Arts - Digital Communications And Media
Indiana University of Pennsylvania
01-2019
Skills
- Administrative Support
- Knowledge and great understanding of Microsoft Word, Excel, Onbase, EPIC, NextGen, Cerner
- Client Relationship Management
- Project Coordination
- Scheduling & Scheduling Coordination
- Records Management
- Customer Service
- Meeting Organization
Timeline
Access Coordinator II
Children's Hospital of Philadelphia, CHOP
02.2024 - Current
Office Coordinator for Gastroenterology
Children's Hospital of Philadelphia
09.2022 - 02.2024
Operating Room Coordinator for Anesthesia
Penn Medicine: University of Pennsylvania Health System
11.2019 - 09.2022
Bachelor of Arts - Digital Communications And Media
Indiana University of Pennsylvania