Accomplished Director of Federal Delivery at Falcon IT Staffing Solutions, adept in talent acquisition and business strategy. Spearheaded strategic initiatives, achieving significant operational improvements and fostering robust client relationships. Proven expertise in team leadership and contract negotiation, driving substantial growth and market penetration.
Overview
6
6
years of professional experience
Work History
Director of Federal Delivery
Falcon IT Staffing Solutions
Remote
07.2022 - Current
I have been spearheading Falcon IT & Staffing Solutions' strategic Information Technology staffing component, supporting federal government contractors and commercial businesses.
Lead an international team of recruiters, setting metrics, goals, initiatives, and general performance standards.
Negotiated agreements with external partners such as contractors or consultants.
Cultivated strong client relationships, driving current project completion, with an additional focus on facilitating growth.
Collaborated with senior leadership to set long-term objectives for the company.
Recruited, trained, supervised, evaluated and mentored staff members.
Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Identified opportunities for improvement in operational performance metrics.
Assessed employee performance against established benchmarks or targets.
Actively generated and identified leads through our strategic sales plan.
Interviewed and led candidates through the entire hiring process.
Enhanced sales volume through skilled support to both new and inactive customers.
Led cross-functional teams to drive project completion and ensure alignment with strategic goals.
Fostered long-term partnerships with key industry players to enhance market presence.
Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
Supported sales team members to drive growth and development.
Managed multiple projects simultaneously while meeting deadlines in a fast-paced environment.
Collaborated with internal stakeholders to develop pricing models tailored to meet the needs of each individual customer.
Maintained knowledge of industry trends affecting procurement practices within the Federal Government.
Monitored customer satisfaction levels among federal accounts.
Business Development Manager
Modis
Columbia, MD
04.2021 - 07.2022
Developed and implemented strategies to increase sales and market share.
Supported sales team members to drive growth and development.
Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
Enhanced sales volume through skilled support to both new and inactive customers.
Worked with customers to facilitate the development of business proposals and bids for new projects and contracts.
Determined business development opportunities and implemented effective strategy for client acquisition.
Managed all aspects of client accounts, including contract negotiations, intake calls, candidate screening, and onboarding.
Identified new customers through pipelining, pre-qualification and territory analysis and management.
Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
Leveraged cold calling, in-person visits and referrals to build leads.
Established new customer accounts using negotiation and sales closing abilities.
Maintained open and ongoing communication with clients to meet needs and expectations.
Updated and maintained databases with current information.
Resource Development Manager
Modis
Columbia, MD
07.2019 - 04.2021
Developed and implemented recruiting strategies to identify top talent.
Provided feedback to applicants throughout the recruiting process.
Coordinated recruiting activities with external agencies when necessary.