Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryan Sheehy

Waterbury,CT

Summary

Experienced professional with 10+ years optimizing logistics operations and achieving high customer satisfaction. Proven track record in driving revenue growth through strategic planning, cost-effective solutions, and efficient fleet management. Skilled in building client relationships, exceeding service expectations, and implementing continuous improvements for enhanced efficiency and customer loyalty. Ready to leverage transportation management expertise to achieve sales targets, expand market reach, and contribute to a high-performing sales team.

Overview

10
10
years of professional experience
1
1
Certification

Work History

P&D SUPERVISOR / OS&D SUPERVISOR

Old Dominion Freight Line, Inc.
05.2021 - Current
  • Maximized fleet efficiency, profitability, and recommend continuous improvement
  • Measured key performance indicators, created and presented driver production and safety levels for improved operations
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.

P&D SUPERVISOR / OS&D SUPERVISOR

Old Dominion Freight Line, Inc.
05.2021 - Current
  • Maximized fleet efficiency, profitability, and recommended continuous improvement
  • Measured key performance indicators, created and presented driver production and safety levels for improved operation.
  • Supervised dock operations for safe and efficient freight loading.
  • Conducted frequent meetings/training with drivers/dock workers on proper freight handling.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Transportation Logistics Manager

J.B. Hunt
12.2020 - 05.2021
  • Procured, negotiated, and secure carrier rates to move available freight in a timely and cost-effective manner to meet the client's needs while establishing essential relationships
  • Provided consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities
  • Developed and grew carrier relationships through lead generation, cold-calling, and referrals
  • Effectively analyzed carriers and freight markets to best meet our customers' freight needs
  • Achieved and exceeded monthly sales margin expectations and ensured carrier service levels and KPIs
  • Proactively communicated with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitated the resolution of carrier problems with shipment/deliveries
  • Provided guidance in various freight lanes to ensure maximum efficiency

Vice President

J&J Express LLC
08.2014 - 01.2021
  • Strategically analyzed and developed freight lanes to optimize operational efficiency.
  • Tracked and forecasted operational trends and P&L analysis.
  • Hired, trained, and consistently evaluated the performance of the logistics team.
  • Resolved customer inquiries and complaints, collaborating with the sales team to better serve customers.
  • Managed all driver safety records and equipment maintenance in compliance with DOT regulations.
  • Ensured all freight from the warehouse is accounted for in the TMS system.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.

Education

Sacred Heart

Skills

  • Goal-Oriented
  • Problem-solving skills
  • Excellent people skills
  • Strong negotiation skills
  • Customer Relationship Building
  • Training and mentoring

Certification

  • Forklift Certification
  • CDL

Timeline

P&D SUPERVISOR / OS&D SUPERVISOR

Old Dominion Freight Line, Inc.
05.2021 - Current

P&D SUPERVISOR / OS&D SUPERVISOR

Old Dominion Freight Line, Inc.
05.2021 - Current

Transportation Logistics Manager

J.B. Hunt
12.2020 - 05.2021

Vice President

J&J Express LLC
08.2014 - 01.2021

Sacred Heart

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Ryan Sheehy