Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Shelton

Winter Garden,FL

Summary

Optometric office management with nearly a decade of experience in delivering exceptional patient support within the healthcare setting. Expertise in problem-solving, patient relations and team collaboration to ensure a seamless experience for patients all while assisting optometrists with diagnostic tests and examinations. A creative background in media arts and production enhances communication skills and the ability to engage diverse audiences effectively. Speaking Japanese helped me to be a liaison for our Japanese guests. Passionate about technology and dedicated to continuous improvement.

Overview

10
10
years of professional experience
11
11
years of post-secondary education
1
1
Language

Work History

Optometric Assistant

Ponder Eye Care
07.2015 - Current

I managed the front desk at a thriving optometric practice. My duties included all forms of public relations including patient scheduling, billing, customer service, answering calls, interacting with salesmen, and interceding when a patient was unhappy so we could convert it to a pleasant experience. My primary role was ensuring the office ran in an efficient manner.

Producer, Writer, Actor

North Texas Television
08.2022 - 12.2022

I produced, wrote and acted in the NtTV original show "Beyond Ancient Mysteries". I managed a team of approximately 15 people to create a production on a local television station. This included setting up auditions hiring actors and crew, designing sets, team building, management of employees, and adhering to strict deadline constraints.

Producer, Writer, Actor

North Texas Television
08.2021 - 12.2021

I produced, wrote and acted in the NtTV original show "Midnight Channel". I managed a team of approximately 15 people to create a production on a local television station. This included setting up auditions hiring actors and crew, designing sets, team building, management of employees, and adhering to strict deadline constraints.

Segment Anchor

North Texas Television
02.2021 - 05.2021

I was the host of two shows on public television . “Thursday Afternoon News” segment and “Denton Eats”. In this position, I researched interesting restaurants in the Denton area, set up and then interviewed the owners of the restaurant, edited the segment and then presented the segment live on television.

Education

Bachelor - Japanese

University of North Texas
Denton, TX
12.2024

Bachelor - Media Arts

University of North Texas
Denton, TX
08.2019 - 12.2024

Bachelor - Psychology

East Texas Baptist University
Marshall, TX
08.2016 - 05.2019

Associate -

Panola College
Carthage, TX
01.2013 - 05.2016

Skills

  • Ability to Work Under Pressure

  • Active Listening

  • Team Collaboration

  • Problem Solving

  • Customer Service

  • Dependability

  • Organization

  • Friendly

  • Microsoft Office

Timeline

Producer, Writer, Actor

North Texas Television
08.2022 - 12.2022

Producer, Writer, Actor

North Texas Television
08.2021 - 12.2021

Segment Anchor

North Texas Television
02.2021 - 05.2021

Bachelor - Media Arts

University of North Texas
08.2019 - 12.2024

Bachelor - Psychology

East Texas Baptist University
08.2016 - 05.2019

Optometric Assistant

Ponder Eye Care
07.2015 - Current

Associate -

Panola College
01.2013 - 05.2016

Bachelor - Japanese

University of North Texas
Ryan Shelton
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