Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ryan Shields

Victorville,CA

Summary

I'm currently a finance manager and a closer, with a proven track record available upon request via pay stubs or DMS sale logs at Victorville Hyundai, Mazda, and Genesis. I excel in profit maximization and negotiations, adept at training teams and multitasking as a Finance Manager and a Closer, while enhancing sales performance through effective communication and negotiation skills. Committed to delivering exceptional customer service while producing effective results in a fast-paced environment, in order to maximize every deal.

Overview

9
9
years of professional experience

Work History

Finance Manager and Closer

Victorville Hyundai Mazda Genesis
Victorville, CA
03.2018 - Current
  • Ensuring each individual deal has maximum profitability through reserve, VSC, Gap, and all other aftermarket front and back end options that fit into each individual approval.
  • Create customized financing packages tailored to individual customer needs, while creating that need in order to maximize profitability for the dealership.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and explaining financing options clearly.
  • Contract and submit deals via Dealertrack, Route One, CUDL, and get deals funded.
  • Collaborate with underwriters to review loan applications, negotiate bank fees, and work on approval exceptions for additional profit.
  • Review credit to determine the best course of action for the best approval upfront, such as PTI, DTI, and LTV, before submitting for final approval.
  • Manage a team of salespeople while working on improving skills for the road to the sale by getting involved early on in each deal to ensure proper setup for the next step of the sale.
  • Managing CRM leads with the team to bring customer in or work remote deals
  • Train new hires to understand the foundational skills of sales, and ensure they know we're in the people business, as well as ensure the new hires and current sales team know how to properly acknowledge objections and overcome them.
  • Lastly, I'm responsible for setting up and controlling the sale for a first pencil close, with all front-end and back-ended products up front, for a smooth finance delivery process.

Sales Associate

Kevin Jewelers
Victorville, CA
04.2016 - 03.2018
  • Processed sales transactions using cash registers or point-of-sale systems.
  • Attended regular staff meetings to share ideas for improving store operations.
  • Resolved customer complaints in a professional manner.
  • Demonstrated product knowledge to answer customer questions and inquiries.
  • Present the product to tend to customers' needs and wants.
  • Completed paperwork accurately for all transactions according to company policies.
  • Engaged in suggestive selling techniques to increase sales volume.
  • Facilitated returns or exchanges with minimal disruption to customers.
  • Assisted customers and ensured outstanding service experience.

Education

High School Diploma -

ITT Technical Institute
San Bernardino

Skills

  • Contract and product negotiation
  • Big team player
  • Willingness to constantly learn
  • Attentive and adaptive
  • Closing sales deals
  • Contract and product negotiation
  • Sales training
  • Team management
  • CRM management
  • Effective communication
  • Performance tracking
  • Profit maximization
  • Deal structuring
  • Problem solving
  • F&I contract, funding, and payoffs
  • Strong negotiation skills
  • Problem-solving capacity
  • Goal-oriented mindset
  • Time management
  • Self motivation
  • Professional demeanor
  • Dealertrack, CUDL, Route One, Vinsolutions

References

References available upon request.

Timeline

Finance Manager and Closer

Victorville Hyundai Mazda Genesis
03.2018 - Current

Sales Associate

Kevin Jewelers
04.2016 - 03.2018

High School Diploma -

ITT Technical Institute

Similar Profiles

  • Nora Ramza Blackmon

    Nora Ramza BlackmonNora Ramza Blackmon

    Finance Producer at Freeman Mazda-Hyundai-GenesisFinance Producer at Freeman Mazda-Hyundai-Genesis

  • Jonathan Aeverman

    Jonathan AevermanJonathan Aeverman

    Internal Service Manager at Victorville HyundaiInternal Service Manager at Victorville Hyundai

  • THAO NGUYEN

    THAO NGUYENTHAO NGUYEN

    Account Receivable / Dealer trade / DMV assistant at Puente Hills Hyundai / South Bay Hyundai / Genesis of South BayAccount Receivable / Dealer trade / DMV assistant at Puente Hills Hyundai / South Bay Hyundai / Genesis of South Bay

  • Alexander Brown

    Alexander BrownAlexander Brown

    DAYCARE ASSISTANCE at BROWN'S TEDDY BEAR CHILD CAREDAYCARE ASSISTANCE at BROWN'S TEDDY BEAR CHILD CARE

  • Talina Aranda

    Talina ArandaTalina Aranda

    Daycare Assistant at Aranda Family DaycareDaycare Assistant at Aranda Family Daycare

CREATE PROFILE
Ryan Shields