Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
years of professional experience
Work History
Robert Todd
The Manor House
01.2019 - Current
Job overview
Set up and Break Down of Special Events - Contacting Catering Companies, Booking Musicians and various other forms of Entertainment.
Supervised Staff preparing meals, Bartending, Bar Backing, Catering, Musician Instrument Set up and Break Down.
Assisted Cliental with any needed tasks so their Special Event runs smoothly.
Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Managed over 50 Client calls per day
Increased Sales by %14 - Maintained consistent Quota as Lead SEC
Scheduled and coordinated staff meetings to discuss policies, procedures and goals
Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport
Cingular Wireless, AT&T
Wireless Sales Consultant
02.2014 - 11.2018
Job overview
Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
Upsold customers by recommending accessories and promotions to increase revenue.
Accepted and processed payments and purchases for new equipment using POS system.
Demonstrated proficient product knowledge to customers and provided detailed product information.
Activated both contract and pre-paid wireless phones for customers by inserting new SIM cards and batteries, restoring content and establishing new payment accounts
Increased monthly sales by recommending seasonal buy one get one sales, rebates and limited time offers
Wireless Choices
Wireless Sales Expert
03.2010 - 01.2014
Job overview
Consistently met and exceed sales quota month after month.
Set and Exceeded Accessory Sales Goals placing our store #4 in country for accessory sales
Executed company guiding principles in interactions to exceeding standards and expectations for sales and customer service.
Performed administrative duties, replenished stock, answered phones and filed paperwork.
Promoted quality customer service by executing follow up procedures
Activated both contract and pre-paid wireless phones for customers by inserting new SIM cards and batteries, restoring content and establishing new payment accounts
National Home Buyers Assistance
Franchise Sales Account Executive
10.2007 - 02.2010
Job overview
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Managed accounts to retain existing relationships and grow share of business.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.