Recent graduate with coursework in Computer Information Systems. Dedicated, responsible, and detail-oriented with valuable combination of analytical and creative abilities to improve processes and productivity. Excellent team player with strong interpersonal communication skills.
- Obtained vital signs as directed by RN.
- Input patient biometric and care data into EHR.
- Functioned as unit clerk; managed patient records in EPIC, and health records in patient’s media manager, handled calls, and managed IT issues.
- Maintained knowledge of State and Federal (HIPAA) laws pertaining to the confidentiality of protected health information.
- Served as the primary contact for internal and external customers seeking Imaging services for specialty procedures.
- Collaborated with Radiology Technologists, Radiologists, Care Access Center, and Patient Access to enhance patient and physician experiences.
- Coordinated same-day scheduling calls from physician offices for imaging procedures for all Mission Health facilities. Managed orders before patient arrivals, verified order requirements, and updated protocols as needed.
- Oversaw the management of scheduling templates and resources.
- Identified patient insurance coverage, verified eligibility/benefits, provided estimates for procedures, obtained proper insurance authorization, and checked medical necessity.
- Monitored and disseminated real-time intelligence on terroristic activity, suspicious packages, bomb threats, and other threats to homeland security.
- Conducted data mining using IBM COGNOS and Microsoft Access to generate reports on crime and arrest relations.
- Developed innovative analytical approaches and validated analytical conclusions.
- Coordinated, monitored, and integrated valid intelligence and investigative information while ensuring timely and accurate responses to requests.
- Created a report on repeat violent gun offenders for presentation to the Chief and related command staff.
- Analyzed facts to identify suspects and develop case information, coordinating across city, state, and federal police forces.
- Collaborated with other criminal research specialists, analysts, and detectives on investigative analysis and methodology.