Overview
Work History
Education
Skills
Timeline
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Ryan Simmons

Des Moines,WA

Overview

3
3
years of professional experience

Work History

Head Receptionist

Salon Michelle
06.2021 - 07.2022
  • Handle core financial documents for inventory keeping
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Acted as first point of contact and set appointments for prospective clients.
  • Helped run a community event, organizing a team of 10 people to service 200+ community members
  • Handled assignments independently with good judgement and critical thinking skills.
  • Helped organize and maintain inventory of 300-350 items
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

E-Commer

Fred Meyers
10.2020 - 06.2021
  • Opening E-commerce department by processing tickets, issuing hand held Point of Sale devices and assigning employees to dedicated duties
  • Using a Point of Sale system to assemble customers online orders and process payment
  • Deliver orders to vehicles maintaining a positive customer service relationship with customers
  • Answering phones and clients' questions while working in a high-stress environment
  • Lead the department during Thanksgiving with only 3 weeks of experience
  • Received recognition from higher management for excellent customer service
  • Helped train 4 employees out of a 12 employee department

Receptionist

Third Dimension Salon
08.2019 - 02.2020
  • Developed relationships with guests to meet client needs and encourage repeat service.
  • Listened closely to customer complaints and responded appropriately to issues.
  • Communicated with salon team members if clients canceled or changed appointment times.
  • Organized, maintained and updated information in computer databases.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Achieved specified sales targets by promoting special treatments, additional services, and products.
  • Handled payments and processed credit card transactions.

Education

Bachelor of Arts - Accounting

Western Washington University
Bellingham, WA
06.2024

Skills

  • Seal of Biliteracy in Spanish
  • Certified in Microsoft Suite Business: Word, Powerpoint, Excel
  • Multitasking Abilities
  • Analytical Thinking
  • Supervision and leadership
  • Excellent Communication

Timeline

Head Receptionist

Salon Michelle
06.2021 - 07.2022

E-Commer

Fred Meyers
10.2020 - 06.2021

Receptionist

Third Dimension Salon
08.2019 - 02.2020

Bachelor of Arts - Accounting

Western Washington University

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Ryan Simmons