Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Simons

Urbandale,IA

Summary

Detail-oriented Business Systems Analyst versed in all phases of testing and data mapping to solve complex problems in high-pressure environments. Activating strong analytical skills in order to investigate trends in large amounts of data and formulate conclusions based on findings. Excels at cultivating, managing, and leveraging client relationships to foster extended engagements and business opportunities.

StrengthFinder Top 5:

Context, Competition, Achiever, Focus, Analytical

Overview

9
9
years of professional experience

Work History

Business Systems Analyst

MidAmerican Energy
Des Moines, IA
02.2023 - Current
  • Cultivated business partnerships to build lasting relationships with internal and external parties.
  • Worked within Business Transformation to coordinate Vendor testing and data file transmission.
  • Lead 3rd Party Vendors to meet project deadlines and assure testing requirements are met.
  • Recorded information relating to collection efforts.
  • Collaborated with other departmental leaders to establish organizational goals, strategic plans and objectives.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Created Test Approach documents in regards to 3rd Party Vendor testing.
  • Created test plans for new applications to ensure accuracy, completeness, and compliance with established standards.
  • Provided technical support for end-users regarding system usage issues.
  • Collaborated with developers and designers to create user interfaces that meet customer expectations.
  • Supported post-deployment activities such as troubleshooting, bug fixing, data integrity checks.

Business Execution Associate

Wells Fargo & Company
Des Moines, IA
08.2022 - 02.2023
  • Cultivated business partnerships to build lasting relationships with internal and external parties.
  • Monitored and granted accesses per standards for Legal Department
  • Support business processes and end-users by monitoring system operations and resolving issues.
  • Uncovered areas for improvement to develop and implement solutions.
  • Reviewed documents to guarantee quality, consistency and adherence to criteria.
  • Led and coordinated business activities to meet tight deadlines.
  • Managed organization's resource planning to support core business functions.
  • Led ongoing business process reviews to optimize strategies.
  • Guided business in improving processes, products and services using data analysis.
  • Analyze market data to assist goal setting and decision making.

Senior Business Execution Administrator

Wells Fargo & Company
Des Moines, IA
02.2019 - 08.2022
  • Test Script writing and editing for department wide quarterly program update testing
  • UAT Testing using ALM - initiate, plan, assign for execution, and validate quarterly compensation program releases/updates
  • Using JIRA - open, track, and resolve defects during program updates/installs
  • Thorough knowledge of 13 Compensation Plans for internal Team Members
  • Administrative duties
  • Delivered status reports to stakeholders for budgeting and planning purposes.
  • Established and maintained effective communication between business units and senior management.
  • Documented business requirements, functional specifications and training procedures.
  • Develop new techniques and processes that fit a six-sigma methodology to better serve the Team Members and raise a hand with issues
  • Coach new team members on the process of training and the importance of the process
  • Implemented business processes to streamline daily operations and increase efficiency.

Work Director

Wells Fargo & Company
Des Moines, IA
03.2017 - 02.2019
  • Focus on coaching and training new and current team members to improve their knowledge and help them develop (including Quality Reviews)
  • Reviewed activity reports to measure productivity or goal achievement.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Implemented successful business strategies to increase production and qualitiy.
  • Forecasted incoming work trends to present to upper management to indicate need for new team members and cost to departments.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Formed and sustained strategic relationships with clients.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Created effective business plans to focus strategic decisions on long-term objectives.

Subject Matter Expert

Wells Fargo & Company
Des Moines, IA
12.2016 - 03.2017
  • Identified key performance indicators and guided team members on refining procedures to improve outcomes.
  • Offered one-on-one support for team members and managers to drive continuous improvement.
  • Assisted in developing and refining standard operating procedures for Document Management Department.
  • Led analysis of key production metrics in Document Management Department to develop executive summaries and suggest procedural modifications to optimize productivity.
  • Implemented departmental compliance with established standards and sought out improvement opportunities.
  • Delivered improvements to increase productivity and upgrade standards for assessment of business processes.
  • Partnered with team members to identify and address challenges or opportunities.
  • Streamlined existing processes through update and overhaul of technical procedures.
  • Analyzed company's expenditures and developed financial models.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Monitored operations and reviewed records and metrics to understand company performance.

Operations Processor

Wells Fargo & Company
Des Moines, IA
03.2015 - 12.2016
  • Supported development and implementation of clear and successful policies, budgets and procedures for smooth and efficient operations.
  • Ordered and restocked supplies in line with budget limits and office needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Successfully completed tasks according to established SLA dates

Education

Bachelor of Arts - History

Iowa State University

Computer Aided Drafting (CAD) Diploma -

Iowa CentralCommunity College

Skills

  • Research and Development
  • Data Analysis
  • User Acceptance Training
  • Business Intelligence Systems (Tableau and Excel)
  • Business Analysis
  • Process Improvement
  • SQL
  • Technology Implementation
  • Report Generation and Tools
  • Technical Support
  • Business Requirements
  • Relationship Building
  • Strategic Planning and Alignment
  • Detail-Oriented
  • Microsoft Office (Excel, Word, Powerpoint, Outlook)
  • Root Cause Analysis
  • Business Needs Analysis
  • Project Management
  • Complaint Resolution
  • Training and Onboarding
  • Market Trends Analysis
  • Verbal and Written Communication

Timeline

Business Systems Analyst

MidAmerican Energy
02.2023 - Current

Business Execution Associate

Wells Fargo & Company
08.2022 - 02.2023

Senior Business Execution Administrator

Wells Fargo & Company
02.2019 - 08.2022

Work Director

Wells Fargo & Company
03.2017 - 02.2019

Subject Matter Expert

Wells Fargo & Company
12.2016 - 03.2017

Operations Processor

Wells Fargo & Company
03.2015 - 12.2016

Bachelor of Arts - History

Iowa State University

Computer Aided Drafting (CAD) Diploma -

Iowa CentralCommunity College

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Ryan Simons