Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.
Overview
4
4
years of professional experience
Work History
Retail Banker
First United Bank & Trust
2023.03 - Current
Welcomed customers warmly to meet banking service and transactional needs with seamless execution.
Identified, marketed and recommended bank products and services to achieve individual sales.
Chosen to be in check fraud, manually looked and compared checks that are sent from the federal reserve throughout the day.
Trained in personal and business account opening.
Probed to understand customer banking and credit card needs to integrate marketing promotions and programs into conversations and offer strategic advice.
Reached out, generated appointments and built new relationships to grow business.
Educated customers on online banking and mobile banking applications.
Processed wide variety of retail banking transactions for personal and commercial customers. Loan payments, wire transfers, stop payments, account transfers
Established rapport with new clients to increase satisfaction and loyalty.
Referred customers to other banking departments for specialized services.
Manager
Kings New York Pizza/ Sunoco Management
2021.10 - Current
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
Propelled continuous improvements and strategically capitalized on current market trends.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Recorded inventory sales into organization's weekly income report.
Conducted monthly inventories of raw materials and components on work floor.
Promoting convenience store sales and follow up calls for customer satisfaction.
Promoting online sales.
Marketing sunoco credit cards and sunoco apps
Networking with local business's, corporate offices, churches, nursing homes, retirement communities, medical professionals, hospitals, churches, CPA's, corporate lawyers, hospitality, retail business's, etc. to maximize the sale
Barista
Dunkin Donuts Baskin Robbins
2020.01 - 2020.03
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cleaned counters, machines, utensils and seating areas daily.
Controlled line and crowd with quick, efficient service.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Maintained regular and consistent attendance and punctuality.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
Educated coworkers and customers about new products.
Completed over successful daily cash audits to correctly balance drawers at end of each shift.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Education
No Degree - Business Administration
Frederick Community College
Frederick, MD
2026
High School Diploma -
Tuscarora High School
Frederick, MD
06.2020
Skills
Business Planning
Budget Controls
Time Management
Monitor Equipment
Managing Cash Register
Process Payments
Performance Tracking and Evaluations
Word processing
Job Assignments
Coaching and Mentoring
Sell Products
Excel spreadsheet
community involvement
Indian Asian Business Association Member MD/WV/NJ/DC/VA
Master of Centers of Influence through BNIs,CPA's, Doctors and Attorneys, commercial real estate agent and residential throughout MD/WV/NJ/DC/VA
References- Maria F. Jimenez- 240- 993- 6706
Timeline
Retail Banker
First United Bank & Trust
2023.03 - Current
Manager
Kings New York Pizza/ Sunoco Management
2021.10 - Current
Barista
Dunkin Donuts Baskin Robbins
2020.01 - 2020.03
No Degree - Business Administration
Frederick Community College
High School Diploma -
Tuscarora High School
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