Ryan Sirkisoon
Salem
Summary
Energetic and reliable individual with keen eye for detail and passion for scientific discovery. Possesses foundational knowledge in laboratory safety protocols and scientific methodologies, paired with proficiency in data analysis and equipment maintenance. Committed to contributing to accurate and impactful research outcomes through diligent work and continual learning.
Overview
4
4
years of professional experience
Work History
Customer Service Specialist
Dick’s Sporting Goods
Danvers, MA
06.2024 - Current
- Led a team of cashiers during high-volume retail operations and assisted with resolving customer service issues.
- Coordinated with management and cashiers to ensure fast service during busy hours.
Cashier
Dick’s Sporting Goods
Danvers, MA
10.2022 - 06.2024
- Processed customer purchases accurately while handling cash, credit, and returns in a fast-paced retail environment.
Education
Bachelor of Science - Chemistry, Concentration in Biochemistry
Salem State University
Salem, MA05.2025
Skills
- Instrumentation: Liquid Chromatography- Mass Spectrometry (LC-MS); Gas Chromatography- Mass Spectrometry (GC-MS); High-Performance Liquid Chromatography (HPLC); Atomic Absorption Spectroscopy (AAS); Ultraviolet-Visible Spectroscopy (UV-VIS); Infrared Spectroscopy (IR); Nuclear Magnetic Resonance Spectroscopy (NMR); Gel Electrophoresis
- Techniques: Sample and Solution Preparation; Chromatographic Separation; Titration; Quantitative Chemical Analysis; Statistical Analysis; Experimental Design and Documentation; Electronic Notebook; Data Analysis; Scientific Report Writing; Reading and Interpreting Scientific and Peer-Reviewed Papers
- Customer service
- Good communication skills
- Excellent written and oral communication
- Complaint handling
- Problem resolution
LABORATORY EXPERIENCE
- Laboratory Student Instructor, Salem State University
- January 2024 - April 2024
- Assisted instructors during undergraduate chemistry laboratory sessions.
- Guided students on experimental procedures, lab safety, and proper techniques.
- Helped troubleshoot experimental issues and clarified scientific concepts.
- Supported data collection, lab report preparation, and documentation.
Timeline
Customer Service Specialist
Dick’s Sporting Goods
06.2024 - Current
Cashier
Dick’s Sporting Goods
10.2022 - 06.2024
Bachelor of Science - Chemistry, Concentration in Biochemistry
Salem State University