Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Slough

Littleton

Summary

Dynamic business owner with a proven track record at RS Customs, excelling in operations management and customer service. Expert in hiring and business planning, I successfully streamlined processes, enhancing efficiency and increasing customer satisfaction. My strong leadership fostered a positive work environment, driving employee retention and operational success. Motivated individual who is coachable and adaptable.

Overview

28
28
years of professional experience

Work History

Owner/ Operator

RS Customs
10.2004 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Trained and motivated employees to perform daily business functions.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Optimized workflow processes through careful analysis of operational needs and resource allocation.
  • Contributed positively to the local community through involvement in various events or charitable organizations.
  • Improved safety standards by regularly reviewing protocols and implementing necessary updates.
  • Operated with safety and skill to avoid accidents and delays.
  • Obtained necessary permits and licenses to operate legally.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Culinary Server

Various
03.1997 - 10.2004
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Maintained detailed knowledge of menu offerings, enabling accurate answers to customer questions and informed recommendations.
  • Collaborated with chefs to accommodate dietary restrictions or allergies for individual guests, resulting in satisfied customers who felt valued and cared for.
  • Streamlined food delivery process for faster service and increased table turnover rates.
  • Developed strong rapport with guests, leading to repeat business and positive reviews.
  • Supported special events such as weddings or corporate functions, delivering attentive service for a memorable experience.
  • Set up dining areas according to established guidelines, creating an inviting atmosphere for patrons.
  • Maintained strict adherence to food safety guidelines, reducing the risk of contamination or illness among guests.
  • Ensured prompt attention to guest needs by efficiently balancing multiple tables during peak hours.
  • Collaborated with kitchen staff to ensure timely preparation and presentation of high-quality dishes.

Education

License -

State of Colorado
Colorado

High School Diploma -

Evergreen High School
Evergreen, CO
01-1997

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning

Timeline

Owner/ Operator

RS Customs
10.2004 - Current

Culinary Server

Various
03.1997 - 10.2004

License -

State of Colorado

High School Diploma -

Evergreen High School

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Ryan Slough