Summary
Overview
Work History
Education
Skills
Additional Information
Interests
References:
Timeline
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Ryan Smith

Criminal Justice
Greenwood Lake,NY

Summary

Trustworthy & Enthusiastic Individual possessing excellent interpersonal skills while navigating and receiving/processing calls in stressful situations with ease while maintaining a positive attitude.

Overview

4
4
years of post-secondary education
4
4
years of professional experience

Work History

Head Pizza Delivery & Front Counter

Planet Pizza
Greenwood Lake , NY
2016.11 - Current
  • Stayed in constant communication with dispatching team to quickly respond to delivery updates.
  • Answered multiple phone calls per hour to write down and record details of each customer order.
  • Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Formed personal rapport with customers to promote repeat business and skillfully represent
  • Served customers promptly by efficiently collecting and delivering several orders per hour.
  • Collaborated with customer service teams and management to resolve order issues or customer complaints.
  • Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
  • Protected company's assets by maintaining organized, safe and clean work areas and complying with safety and security standards at all times.
  • Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.

Education

Associate of Applied Science - Criminal Justice

Orange County Community College
Middletown, NY
2018.08 - 2020.12

High School Diploma -

Chester Academy
Chester, NY
2016.09 - 2018.06

Skills

    Computer skills

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Additional Information

In my spare time, I enjoy lending a helping hand to neighbors and family such as snow removal and yard work.

Interests

Playing sports, being physically active and communicating with individuals.

References:

Mrs. Theresa Finn tfinn@gwlufsd.org (youth sports advisor)

Mr. Robert Cacciatore robert.cacciatore@sunyorange.edu/917-596-2020 (college professor)

Mrs. Laurie Sanford lsanford@gwlufsd.org/845-590-6878 (personal)

Mr. Frank Mchugh 845-800-7616 (personal)

Mr. Henry Guerra 845-477-2404 (current employer)

Timeline

Associate of Applied Science - Criminal Justice

Orange County Community College
2018.08 - 2020.12

Head Pizza Delivery & Front Counter

Planet Pizza
2016.11 - Current

High School Diploma -

Chester Academy
2016.09 - 2018.06
Ryan SmithCriminal Justice