Ryan Smith

Planet Pizza

Greenwood Lake, NY

11.2016 - Current

Stayed in constant communication with dispatching team to quickly respond to delivery updates.
Answered multiple phone calls per hour to write down and record details of each customer order.
Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Formed personal rapport with customers to promote repeat business and skillfully represent
Served customers promptly by efficiently collecting and delivering several orders per hour.
Collaborated with customer service teams and management to resolve order issues or customer complaints.
Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
Protected company's assets by maintaining organized, safe and clean work areas and complying with safety and security standards at all times.
Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.