Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ryan Smith

Yakima,WA

Summary

A capable bartender/server passionate about serving customers well, while exceeding customer expectations and maintaining poise, and sense of humor in demanding environments. Strong history of exceptional service in fine dining, as well as corporate establishments. Have extensive knowledge of spirits, as well as engaging customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Bartender/Bar Trainer

Applebees
Union Gap, WA
07.2018 - Current
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Completed requisitions to maintain required stock par levels.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Barista/ Shift Lead

Cruisin Coffee
Yakima, WA
05.2018 - 06.2019
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.

Suite Server

Providence Park
Portland, OR
02.2014 - 04.2018
  • Prepared special services for corporate meetings, players families, or top priority guests.
  • Was attentive, and thorough due to Wine service being provided at all times.
  • Suggested wine pairings to go with specific menu items.
  • Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
  • Ran food from chefs to guest tables with dishes that required special serving techniques.

Floor/suite Server

Moda Center
Portland, OR
10.2012 - 04.2016
  • Ran food and alcohol to guests with floor seats at Trailblazer games.
  • Prepared special services for guests in suites.
  • Used slow periods to restock supplies, ice, trays, etc.
  • Met guests' needs by delivering meals and snacks and retrieving additional items.

Education

High School Diploma -

Central Valley High School
Spokane, WA
06.2009

Skills

  • Knowledge of craft and microbrews
  • Classic cocktails
  • Responsible alcohol service
  • Ordering bar supplies
  • Preparing garnishes
  • Changing beer kegs
  • Menu memorization
  • Liquor, beer and wine knowledge
  • Excellent Communication
  • Attention to Detail
  • New hire training
  • Sales expertise
  • Beverage preparation
  • Engaging personality
  • Hospitality service expertise
  • Effective trainer

Certification

  • Current food handlers card, and MAST permit

References

Brenda Herzog

General manager

Address: 1505 E Washington Ave, Union Gap, WA 98903

Email: uniongap@appleamerican.com

phone: 509-469-2114


Joni Springer

Bar Manager

Address: 1505 E Washington Ave, Union Gap, WA 98903

Email: uniongap@appleamerican.com

phone: 509-945-6691





Timeline

Bartender/Bar Trainer

Applebees
07.2018 - Current

Barista/ Shift Lead

Cruisin Coffee
05.2018 - 06.2019

Suite Server

Providence Park
02.2014 - 04.2018

Floor/suite Server

Moda Center
10.2012 - 04.2016

High School Diploma -

Central Valley High School

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