Ryan Smith
Savannah,GA
Summary
Dynamic Security Field Training Officer with a proven track record at Andy Frain Services, excelling in emergency response and theft prevention. Skilled in advanced martial arts and committed to fostering a safe environment through exceptional customer service and effective training of new personnel. Achieved a significant reduction in incidents through vigilant monitoring and proactive engagement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Feild Training Officer
Andy Frain Services
01.2025 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new officers on how to enforce malls code of conduct, ensure the safety of the mall and all personal, and build relationship with local police and tenants to prevent crime
Security Officer
Andy Frain Services
07.2021 - 01.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Smoothie Maker
Roys Juicebox
05.2021 - 07.2021
- Collaborated with team members to optimize productivity during peak hours.
- Prepared and served juices and blended drinks.
- Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
- Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
Server's Assistant
Texas Roadhouse
04.2021 - 05.2021
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Hot Line Cook/Prep Dishwasher
Surcheros Fresh Grill
09.2020 - 11.2020
- Addressed customer concerns promptly and professionally, working towards resolution when necessary.
- Contributed to the development of daily specials, drawing inspiration from available ingredients and current culinary trends.
- Expedited orders swiftly without sacrificing quality or presentation standards.
Shelf Stocker
Kroger
07.2020 - 08.2020
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
Education
No Degree - History
Georgia Southern University
Savannah, GA05-2025
No Degree - Peace Officers Academy
Savannah Technical College
Savannah, GA12-2024
Skills
- Advanced martial arts
- Martial arts training
- Church history
- European History
- History research
- Military history
- Costume history
- American history expertise
Accomplishments
- I volunteer s a cannoneer for Fort Pulaski living history
- I am a Financial Secretary for the Knights of Columbus 3rd Degree
- I am a second degree Black belt in Taekwondo
- I am in the honor/color guard for knights of columbus 4th degree
- I am an usher for my Parish at Sacred Heart Catholic Church
- During my employment at Andy Frain Services I achieved the following commendations FEMA/Special Response Team Citation on 10/13/2021, Perfect Attendance Citation 7/13/2022, 1 Year of Service 7/13/2022, 2 Director's Commendation 10/192023 and 8/6/2024, 3 Years of Service 7/13/2024, Field Training Officer Citation 1/15/2025 and Community Service Citation 1/31/2025
- I am also on the Andy Frain Services Hurricane and Crisis Response Team
Certification
CPR Cirtification
Timeline
Security Feild Training Officer
Andy Frain Services
01.2025 - Current
Security Officer
Andy Frain Services
07.2021 - 01.2025
Smoothie Maker
Roys Juicebox
05.2021 - 07.2021
Server's Assistant
Texas Roadhouse
04.2021 - 05.2021
Hot Line Cook/Prep Dishwasher
Surcheros Fresh Grill
09.2020 - 11.2020
Shelf Stocker
Kroger
07.2020 - 08.2020
No Degree - History
Georgia Southern University
No Degree - Peace Officers Academy
Savannah Technical College
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