Ryan Smith
Middletown
Summary
Eagle-eyed receptionist and senior eyelash artist with a proven track record in administrative support and client outreach. Within 8 years has become a pinnacle for building a modern eyelash program, delivering exceptional services, and driving a positive and friendly environment for both staff and clientele. Specializes in predicting and staying ahead of local market trends.
Overview
5
5
years of professional experience
Work History
Receptionist
Lambs & Wolves
Red Bank
09.2023 - Current
- Maintained front desk organization, ensuring a professional and welcoming environment.
- Scheduled clients, handled accommodation requests, assigned daily tasks, and processed billing.
- Took charge in processing client inquiries and providing accurate information promptly.
- Daily administrative tasks, including creating documents and updating records, and end of day reports.
Senior Eyelash Artist
Lambs & Wolves
Red Bank
09.2023 - Current
- Specialized in applying high quality services that deliver above client expectations.
- Integrated lash styling operations into high volume salon, enhancing service delivery and client experience.
- Built professional client relationships based on trust, transparency, and hospitality, fostering client loyalty and satisfaction.
- Used high quality and safe products from reputable suppliers to ensure client satisfaction.
- Managed inventory, ordering, product education, and client outreach to optimize operations and ensure effective use of shared space.
Eyelash Artist
Winged Out Lash
04.2022 - 04.2023
- Intro to operational fundamentals of eyelash specialization in salon operations.
- Maintained a clean and organized work environment to ensure safety standards.
- Prepped areas and set up supplies prior to beginning artistic sessions.
- Collaborated with leadership to achieve the mission statment.
Junior Stylist
Mane Maven
04.2021 - 06.2022
- Oversaw daily operations, emphasizing client engagement in hair processing and cutting services.
- Organized storage facilities and restocked salon products to maintain inventory levels.
- Contributed to Mane Maven's startup operations by supporting initial business setup tasks.
Skills
- Hospitality and customer service foundation
- Expert eyelash services including: lifts, fills, sets, and extensions
- Service marketing
- Custom lash design
- Expert lash styling
- Hygiene and sanitation
- Skin and eye safety
- Product knowledge
- Client consultations
- Salon systems
- Operational organization
- Client outreach
- Strong manual dexterity
- Professional ethics
- Administrative support
- Front desk management
Timeline
Receptionist
Lambs & Wolves
09.2023 - Current
Senior Eyelash Artist
Lambs & Wolves
09.2023 - Current
Eyelash Artist
Winged Out Lash
04.2022 - 04.2023
Junior Stylist
Mane Maven
04.2021 - 06.2022