Ryan M. Smoot
Chantilly,VA
Summary
Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty.
Overview
20
20
years of professional experience
Work History
Sr. Mortgage Loan Officer
Dominion First Mortgage Corporation
10.2020 - 02.2022
- Explained different types of loans pertaining to client situations.
- Negotiated loan terms and conditions with clients to maximize profitability.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Monitored pipelines to track and log status of loans.
- Negotiated loan terms and conditions with customers to secure best deal.
- Developed and maintained relationships with customers, lenders and other third parties.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Worked with underwriters to fix application problems and resolve issues.
VP of Mortgage Lending
Guaranteed Rate
01.2018 - 10.2020
- Explained different types of loans pertaining to client situations.
- Negotiated loan terms and conditions with clients to maximize profitability.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Monitored pipelines to track and log status of loans.
- Negotiated loan terms and conditions with customers to secure best deal.
- Developed and maintained relationships with customers, lenders and other third parties.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Worked with underwriters to fix application problems and resolve issues.
Sr. Loan Officer
George Mason Mortgage
07.2012 - 01.2018
- Evaluated loan requests and documents to verify accuracy and completeness.
- Developed and maintained relationships with customers, lenders and other third parties.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Explained very technical financial information to applicants in easy to understand language.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Recommended loan approvals and denials based on customer loan application reviews.
Sr. Loan Officer
Bank Of America
09.2009 - 07.2012
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Utilized risk management strategies to attain high loan approval rates.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Negotiated loan terms and conditions with customers to secure best deal.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Processed loan applications and monitored progress from start to finish.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
Loan Officer
Dominion First Mortgage
07.2007 - 09.2009
- Monitored performance of existing loan portfolios to identify and address any issues.
- Utilized risk management strategies to attain high loan approval rates.
- Developed and implemented marketing campaigns to attract new customers.
- Examined customer loan applications for loan approvals and denials.
Underwriter III
Option One Mortgage
Chantilly, VA
09.2001 - 05.2007
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
- Monitored market conditions and economic trends to identify and limit potential risks.
- Analyzed data to identify trends and predict future insurance needs.
- Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
- Evaluated loan applications for affordability and conformance with underwriting guidelines.
- Supported review and acceptance or denial of new or renewal business.
- Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
- Made approval and denial recommendations by determining accurate risk levels.
- Assessed and advised on loan applications utilizing in-depth underwriting process understanding.
Education
Bachelor of Science - Marketing And Management - Double Major
University of South Carolina - Columbia
Columbia, SC05.2001
Skills
- Client Account Management
- Government Lending
- Sales Forecasting
- Sales Development
- Retail Mortgages
- Customer Proposals
- Credit Check Knowledge
- Customer Interaction
- Client Interviews
- Business Referral Management
- Real Estate
- Property Evaluation
Timeline
Sr. Mortgage Loan Officer
Dominion First Mortgage Corporation
10.2020 - 02.2022
VP of Mortgage Lending
Guaranteed Rate
01.2018 - 10.2020
Sr. Loan Officer
George Mason Mortgage
07.2012 - 01.2018
Sr. Loan Officer
Bank Of America
09.2009 - 07.2012
Loan Officer
Dominion First Mortgage
07.2007 - 09.2009
Underwriter III
Option One Mortgage
09.2001 - 05.2007
Bachelor of Science - Marketing And Management - Double Major
University of South Carolina - Columbia
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