Ryan Smyth
Hawthorne,NY
Summary
Proven professional with a solid background in customer service and cash handling, honed at Ace Hardware. Excelled in shipping/receiving efficiency and cashier accuracy, enhancing customer satisfaction and loyalty. Demonstrates exceptional organizational abilities and conflict resolution skills, significantly improving team performance and operational workflow.
Overview
3
3
years of professional experience
Work History
Receiving
Ace Hardware
06.2024 - Current
- Expedited the receiving process of new shipment arrivals through efficient unloading, sorting, and staging tasks.
- Achieved critical acclaim, receiving positive reviews for versatility and depth in character portrayal.
- Increased company reputation by consistently receiving positive feedback from customers for exceptional service.
- Strengthened problem-solving skills by tackling challenging assignments and receiving constructive feedback from supervisors.
- Assisted customers in carrying heavy items to their vehicles while maintaining positive interactions with customers.
Cashier
Ace Hardware
08.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Learned how to manage a key machine and made customers copies of their keys.
Education
BBA - Accounting And Finance
Quinnipiac University
Hamden, CT05.2027
High School Diploma -
Westlake High School
Thornwood, NY06.2023
Skills
- Shipping and Receiving Knowledge
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Money Handling
- Organizational abilities
- Professionalism and Courtesy
- Cash register systems
- Conflict Resolution
- Honest and Dependable
Timeline
Receiving
Ace Hardware
06.2024 - Current
Cashier
Ace Hardware
08.2021 - Current
BBA - Accounting And Finance
Quinnipiac University
High School Diploma -
Westlake High School
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