Ryan Spirovski
Portland,OR
Summary
At Sparky's Pizza, as General Manager, I spearheaded operational enhancements, boosting efficiency and customer satisfaction. Skilled in restaurant operations management and renowned for adaptability, I led teams to exceed quality standards, achieving significant improvements in service delivery and cost savings. My passion for customer satisfaction and professionalism underpins my proven track record of success.
Overview
9
9
years of professional experience
Work History
General Manager
Sparky's Pizza
Portland, OR
01.2020 - 11.2024
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ensured compliance with all food safety regulations and sanitation standards.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Oversaw food preparation, production and presentation according to quality standards.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
General Manager
Papa Murphy's
Portland, OR
02.2016 - 12.2019
- Ensured compliance with health, safety and sanitation standards.
- Maintained accurate inventories of food, supplies and equipment.
- Monitored daily operations to ensure adherence to established policies and procedures.
- Scheduled staff shifts and monitored labor costs.
- Established cash control systems for register transactions.
- Resolved customer complaints in a professional manner.
- Mixed ingredients such as flour, yeast, salt, sugar, oil and water in large bowls or machines to prepare pizza dough.
- Weighed ingredients accurately for each recipe batch.
- Assisted other kitchen staff members with tasks as needed.
- Performed quality control checks on finished products before packaging them for delivery or sale.
- Sliced vegetables such as tomatoes, peppers and onions for toppings.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Trained new employees to perform duties.
Education
High School Diploma -
Woodland High
Woodland, WA11-2012
Skills
- Cross-training
- Multitasking Abilities
- Professionalism
- Adaptability
- Restaurant operations management
- Kitchen oversight
- Stable work history
- Passion for customer satisfaction
Timeline
General Manager
Sparky's Pizza
01.2020 - 11.2024
General Manager
Papa Murphy's
02.2016 - 12.2019
High School Diploma -
Woodland High
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