Highly motivated Auto Sales Professional with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
16
16
years of professional experience
Work History
Sales Associate
Dax's Deals
03.2023 - 08.2023
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Exceeded weekly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Area Supervisor
Popeyes® Louisana Kitchen
01.2017 - 01.2023
Improved team efficiency by streamlining communication and implementing effective task delegation strategies.
Increased customer satisfaction with enhanced staff training and regular performance evaluations.
Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Managed budgets and resources to ensure optimal allocation of funds, maximizing operational success.
Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
Conducted regular performance reviews to provide feedback and identify areas for improvement, enhancing overall team productivity.
Provided ongoing coaching to staff members, promoting skill development and career progression.
Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
Developed strong relationships with vendors and suppliers for timely delivery of products at competitive prices, optimizing inventory management.
Identified inefficiencies in existing processes and implemented improvements for increased effectiveness within the department.
Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
Established clear objectives for each reporting period that aligned with company-wide goals.
Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
Area Manager
Marco's Pizza
05.2007 - 12.2016
Increased team productivity by streamlining processes and implementing more efficient systems.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Mentored junior staff members, providing guidance on best practices and professional development opportunities.